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Non-Tech : Quote.com QCharts -- Ignore unavailable to you. Want to Upgrade?

To: paulr1 who wrote (5959)	2/9/2000 7:56:00 PM
From: Michael Watkins	Read Replies (3) \| Respond to of 17977

Paul, It is my understanding tha BMI provides it. It may be a question of having Quote.com lobby its supplier to include it. After all, Globex2 is an all electronic exchange. And what it, just what if, its as simple as flicking a switch somewhere... stranger things have happened. ;) Keep up the good work. Also I think you should charge for tech support so you don't get the lines clogged up with "RTFM" questions... my experience in the IT industry is that free support always gets inundated to the point where it is very difficult, and costly, to be effective. It may pay to have the documentation/help HTML revamped - for example, the question about "All Sessions" posted here the other day - I was unable to search for it in help. Actually, the help query system was down when I tried... so maybe the content is there. At any rate, if you tell people on the call distribution queue that you are going to ask for a credit card number and charge them if its a "how to use" question as opposed to "I am down", perhaps call volume will drop off. Draconian, but effective. Cheers Mike

To: paulr1 who wrote (5959)	2/9/2000 8:27:00 PM
From: Dave Markley	Read Replies (1) \| Respond to of 17977

Paul Re:Emini Actual Contract Volume Traded. Here is some info from the CME Data Dept: >> Good morning. For all contracts traded on GLOBEX, we transmit actual volume of the trade with every trade message. For contracts traded during RTH (regular trading hours), we only send estimated volume at the end of the day and the next morning we send prior day actual volume. Consequently, for the E-mini S&P 500, you should be able to get the trade volume. In order for the vendor to provide total volume by contract month, he would have to track that himself. I hope I answered your question. If I can be of any further help, please let me know. Marilee Radecki Director, Market Data Services mradecki@cme.com >>>> And from CQG: >>CQG does provide actual volume on electronically-traded contracts. I have attached a chart of the S&P Emini, with actual volume, for your review.<<< I checked the sample CQG data file against same from Qcharts & CQG definetly has the Volume! I'm sure Comstock has this.....just have to dig it out. It would be great to get the actual volume. thnx Dave