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Non-Tech : Action Direct - Royal Bank Brokerage -- Ignore unavailable to you. Want to Upgrade?

To: Canuck Dave who wrote (73)3/6/2000 3:54:00 PM
From: 1king  Read Replies (2) | Respond to of 175
 
This afternoon, we have experienced service disruptions through all channels. We were unable to process orders due to technical problems with Automated Data Processing Company (ADP), our service provider in the United States. This was a global outage impacting any securities company using their services. You will experience significant delays in order processing as the backlog is cleared. This disruption has placed greater stress on our already burdened telephone service.

or

another day at the RB AD office

an SI solution............

take a tiny bit of the 200 million plus 1/4'ly profit and
buy a server or two! A few english speaking university grads on the phones?!?

It does not look that difficult when you see it in print;-)



To: Canuck Dave who wrote (73)3/6/2000 3:57:00 PM
From: Cheeky Kid  Read Replies (1) | Respond to of 175
 
Ever notice the discount brokers tell you that trade executions are 3-5 minutes, when in fact it's like 10-20 + minutes?

Tried to place a sell order, no can do, web site down. All phone lines busy.

The Canadian system has to change. We need the same on-line trading like they have in the USA.


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