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Non-Tech : TD Waterhouse service - appalling -- Ignore unavailable to you. Want to Upgrade?


To: DOUG H who wrote (124)3/13/2000 5:42:00 PM
From: Bill Rinker  Read Replies (1) | Respond to of 595
 
"Try entering fake or far out limit orders the night before.
Is that what it's come to?"

Even better, I heard of one person placing orders for more than funds available in the account. That catches the traders attention, and they promptly pick up the phone and call you. Once you've got them on the line, correct the order and get them to execute right then and there.

How's that for forcing customer service.