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Politics : Formerly About Advanced Micro Devices -- Ignore unavailable to you. Want to Upgrade?

To: tejek who wrote (98823)	3/17/2000 2:25:00 PM
From: Petz	Read Replies (2) \| Respond to of 1571207

Two stories on bad Intel 400 MHz notebooks techweb.com Intel Module Flaw Hits Toshiba Notebooks (03/17/00, 9:28 a.m. ET) By Amanda Stirpe, Computer Reseller News A problem with some of Intel's older 400-MHz Mobile Module 1 processor cards is causing Toshiba Satellite notebooks shipped with the module to break down, and both companies are scrambling to clean up the mess. Manny Vera, an Intel spokesman, said Intel discovered the problem in February. Vera said the issue was confined to the Toshiba Satellite 400-MHz notebooks, which had a faulty processor module. "Only a limited number of notebooks failed, but right now it is an unknown number," said Steve Andler, vice president of marketing at Toshiba America Information Systems' portable division. Toshiba received replacement cards from Intel last week and is providing customers with on-site repairs through normal service channels, Andler said. One customer, who asked not to be named, said his Toshiba Satellite 4100XDVD laptops become extremely hot and shut off without warning, resulting in about two out of every three laptops being ruined. Toshiba said it is contacting customers, while Intel said it has begun shipping the next-generation mobile processor module. Also, at the Register theregister.co.uk Intel notebook chip glitch not just Tosh problem A problem with some 400MHz mobile Intel processors in notebooks has caused Toshiba to issue a warning to its resellers after it discovered machines failing last month. The problem is not just confined to Toshiba notebooks, we now understand, but also affects other PC vendors, some of which have only just woken up to the issue. The glitch in the chips, which causes some systems to overheat and then shut down is caused by a faulty batch of mobile 400MHz processors, both Celerons and Pentiums, an Intel US representative confirmed. Intel said it has now addressed the problem and issued Toshiba with a fresh batch of healthy microprocessors. While there is no figure on how many machines worldwide are affected, a Toshiba spokesman said that it had first noticed the problem here in Europe because of its quality control process and alerted Intel to the problem. Toshiba then notified its resellers, and worked on a fix, which is a comparatively simple process, the spokesman said. An Intel UK representative said that the company here was aware of the problem, which is now resolved. But other vendors have now begun to notice similar glitches in notebooks using the faulty batches of 400MHz mobile chips. According to one reliable source, Intel and Toshiba are likely to make a joint statement on the problem at some point next week. The 400MHz processors made by Intel are a popular choice for end users. © There is a CRN story about Toshiba notebooks here. © MY COMMENTS Intel and Toshiba contradict eachother about who discovered the problem. Does Toshiba sell AMD notebooks yet? Petz