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Politics : Ask Michael Burke -- Ignore unavailable to you. Want to Upgrade?

To: Jeff Leader who wrote (78075)	3/17/2000 9:20:00 PM
From: Mama Bear	Read Replies (1) \| Respond to of 132070

Jeff, it's interesting that your the second person in the last few days who's made the same complaint about the credit card companies. My husband lost our GM Mastercard last year, and there were charges made on it by whoever 'found' it (we're still not sure, his pocket may have been picked). With a simple call to the customer service 800 number and signing a form and faxing it back the charges disappeared. It was actually quite painless. With the competition among card issuers nowadays, I'd have switched if it hadn't been so painless. Regards, Barb

To: Jeff Leader who wrote (78075)	3/17/2000 10:33:00 PM
From: Dennis O'Bell	Respond to of 132070

I've had two occasions to correct problems with my credit cards. On one, a store charged me $810 for $180 of goods. I fax'ed and mailed photocopies of the receipts after speaking to them at the 800 number when the store refused to handle it. Problem corrected. The other time, after a business trip to the Bay area, I was charged for several thousands of dollars of purchases at a luxury department store in the Stanford Shopping center, presumably someone got my credit card number from a business meal. It was also corrected with no problems. If an online vendor tries to play games and a credit card company is left holding the bag, said online vendor will no longer do any further business with said credit card bank. Now many on-line business do you know that can do without credit cards? The fact that business is done "on-line" rather than the old way doesn't change anything in the affair. This does show one thing though, just how absurd the suggestions were about "key escrow" back in the Clipper encryption chip days. What a joke that was.