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Non-Tech : Complaints About Schwab -- Ignore unavailable to you. Want to Upgrade?


To: bazan who wrote (181)3/25/2000 11:59:00 AM
From: Steve Warkentin  Respond to of 196
 
wow....u would think that unlimited rt quotes are not that big of a deal



To: bazan who wrote (181)3/25/2000 3:02:00 PM
From: Jorj X Mckie  Read Replies (1) | Respond to of 196
 
bazan,

I have already started my migration over to ML, but I am still using Schwab for my day to day trading. As soon as I get comfortable at ML, seeyalaterschwabie.com.

This past week had at least two days where I could not get confirmations and/or could not place trades for some period of time....

I did get a form letter from Chuckie himself and David S. Pottruck saying that they were sorry for the problems and thanking me for my patience....HA! I think that I will respond directly to Chuckie himself and point out that they had better learn a few things about customer service right after they learn something about system reliability.

Jorj