SI
SI
discoversearch

We've detected that you're using an ad content blocking browser plug-in or feature. Ads provide a critical source of revenue to the continued operation of Silicon Investor.  We ask that you disable ad blocking while on Silicon Investor in the best interests of our community.  If you are not using an ad blocker but are still receiving this message, make sure your browser's tracking protection is set to the 'standard' level.
Technology Stocks : Track Data Corporation TRAC -- Ignore unavailable to you. Want to Upgrade?


To: Investor Clouseau who wrote (1441)4/23/2000 2:32:00 PM
From: canuck-l-head  Respond to of 2005
 
IC: Maybe it's the only way they have figured out to actually engage in customer service LOLOLOL: I have got more tech support on this board than I ever have by contacting TRAC directly.

(Couldn't resist.)



To: Investor Clouseau who wrote (1441)4/23/2000 6:26:00 PM
From: LANCE B  Read Replies (2) | Respond to of 2005
 
HEY PEWD,I FIND YOUR SERVICE OFFENSIVE TOO..
I AM NOW ON WEEK 11 OF THE MISSING PALM PILOT
THAT I WAS NEVER TOLD I COULD NOT GET BECAUSE YOU GUYS
SOLD TOO CHEAPLY AND JUST CANCELED MY ORDER BECAUSE OF
AND SAID IF I WANT NOW 11 WEEKS LATER IT IS 440 DOLLARS..

SIR THAT IS BAIT AND SWITCH,SO IF YOU FIND THE TRUTH OFFENSIVE THAN COVER YOUR EYES CAUSE I WILL SEND YOU THE PROOF..

OH YEAH,NOW IN WEEK 12 OF MY MISSING PALM I GOT AN EMAIL SAYING IF I AM STILL INTERESTED TO CONTACT THEM MAY 18 BECAUSE THEY ARE ON VACATION FOR A FEW WEEKS

THAT IS A JOKE..PLAIN AND SIMPLE..

INVESTOR-YOU CAN BE PROUD ALL YOU WANT,THIS COMPANY OFFERS THE WORST CUSTOMER SERVICE OF ANY OF THE 5 ONLINE BROKERS I HAVE EVER DEALT WITH....

PLUS YOUR COMMENTS ON HERTZ LOSING THIS KIND OF MONEY ON MARGIN TAKES AWAY ANY CREDIBILITY YOUR POST COULD HAVE EVER HAD,BECAUSE SORRY SIR,THERE IS NO ONE THAT READS YOUR COMMENTS CAN ACCEPT THAT AS A TRADER...

I FOR ONE AM HOPING THEY SELL ,SO MAYBE I CAN DEAL WITH A COMPANY THAT CAN SUPPLY THE CUSTOMER SERVICE WITHIN THE SAME MONTH....

YOU KEEP TALKING ABOUT THE PRICE OF THE STOCK AND I KEEP TALKING ABOUT THE LACK OF COMMUNICATION UPON PEOPLE IN THIS COMPANY AND LACK OF QUALITY CUSTOMER SERVICE...TAKES OVER ONE WEEK TO GET A WIRE REQUEST DONE...

HOW ABOUT THIS ONE,I HAVE 6 ACCOUNTS,2 WEEKS AGO WAS MY 5 TH TIME I HAD TO CALL AND REQUEST THEY CHANGE THE ACCOUNT WHO GETS CREDITED FOR THE REBATE...4 REQUEST MORE THAN ANY OTHER COMPANY IN BUSINESS WOULD TAKE TO DO IT...