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Politics : Formerly About Advanced Micro Devices -- Ignore unavailable to you. Want to Upgrade?

To: tejek who wrote (110259)	5/10/2000 6:08:00 PM
From: Joe NYC	Read Replies (1) \| Respond to of 1583634

Ted, Doesn't company like Dell have an obligation to inform their customers about the problem? Dell knows the names and addresses of all their customers, unlike say Compaq. Joe

To: tejek who wrote (110259)	5/10/2000 6:32:00 PM
From: Jim McMannis	Read Replies (1) \| Respond to of 1583634

RE:"I question how many people will actually return their MB; some may not even know they're defective. Secondly I was estimating a cost for the MB of $150 per board. Based on Goutama's comments, that may be low." I don't think too many will take their motherboard out and return it (unless they were stupid enough to buy one and build their own). They will likely expect INTEL or DELL or whomever to come out and replace the motherboard. Or at the very least send the computer back for a replacement. Now you can figure in the labor and transportation charges. This pales compared to the Pentium FPU problem where only chip replacement was necessary and a lot of people didn't bother. Now someone has to pull out the motherboard, put a new one in and replace all the cards, maybe reload all the drivers and then test the system. This is beyond most all computer users... Jim