To: justmickey who wrote (46785 ) 5/12/2000 3:30:00 PM From: Jim Bishop Respond to of 150070
What is ADSL? A. ADSL stands for Asymmetric Digital Subscriber Line. It doesn't actually refer to a line, but to modems that convert a standard copper telephone line into a high-speed digital pipe. The modems are called asymmetric because they transmit data upstream from your home at a different speed than they receive. How does ADSL work? A. To receive ADSL service, two ADSL modems are required on either end of a telephone line. One modem is located in your home, while the second modem is in the nearest TELUS office. These modems are permanently connected to provide "always on" high-speed Internet access. The modems digitally divide your telephone line into 3 separate "channels" that separately handle your standard telephone traffic as well as your upstream and downstream data communications. We provide asymmetric modem technology for maximum high-speed performance. As people seldom upload the same volumes of data as they download, asymmetric modems provide a larger downstream channel that allows more bandwidth and faster transmission speeds without affecting the speed of upstream data. For example, when you click on a link to see a Web page, your computer sends only that "click" which is a relatively small amount of data. In return, your computer receives a much larger volume of data when the page loads. Expanding the downstream bandwidth enhances speed and performance. ADSL provides downstream data transmission rates 50 to 150 times faster than a dial-up modem. Please note that the exact data transmission rates depend on the length of your phone line to a Central Office. If I transmit data while I'm on the telephone, will my phone service transmission be compromised? A. No. Regular voice conversations use less than one per cent of a telephone line's capacity. ADSL technology uses the remaining 99 per cent to transmit information 50 to 150 times faster than a conventional 28.8 Kbps modem. ADSL technology takes advantage of unused capacity by dividing a copper telephone line into hundreds of segments, each of which is large enough to carry one telephone call. Will telus.net High Speed slow down when there are many simultaneous users? A. No, your ADSL connection is not shared with others. There are no line-ups or traffic jams with ADSL technology because each user has their own dedicated high-speed connection to High Speed Internet. You may experience some variation in speed if you have more than one computer linked simultaneously to High Speed Internet from your home or when accessing slow Web sites. How does telus.net High Speed ADSL compare to existing cable modem services? A. . Unlike cable modem service that relies on a network shared by all cable subscribers, High Speed Internet uses ADSL technology that provides a dedicated connection between your home and TELUS' secure network. Your telus.net High Speed connection also provides you with your own, dedicated bandwidth. Performance is not degraded during heavy traffic periods. In contrast, cable modem networks are configured as contention networks, which means each user's data must compete for upstream and downstream bandwidth. telus.net High Speed service does not require you to subscribe to cable service.