To: mauser96 who wrote (8524 ) 6/20/2000 6:40:00 PM From: Bosco Read Replies (1) | Respond to of 9068
Hi Lucius - thanks for the elaboration, but I must respectfully disagree. 1st, I understand where you come from and there is a lot of truth in it in general. It is human nature. However, there is also the nature of the software we want to consider. To validate your point, I ve seen projects like HRMS replacement using Peoplesoft fell on the wayside, if they are lucky :)! However, these kind of IT projects, like Client Server, ERP etc etc, are application systems. They are very much intertwined with deep knowledge of a given profession, like purchasing, inventory etc etc. They are a high cost of learning curve to mesh human knowledge with automated responses etc. Therefore, resistance is inevitable. Sometimes, they are justifiable and sometimes not, but it is quite irrelevant. The end result is roadblocks. However, it is not true with infrastructure type of softwares like CTXS. Metaframe is not a speedy product, especially if it is run on a dialup. However, for people who have to travel 100 miles a day to and from work, it is a good thing. OTOH, b/c of the unprecedented good fortune of the US economy, companies will need to hand out flex time and telecommuting as the carrot to entice and retain quality employees. Metaframe is one such product. Finally, this product actually creates a new class of professionals, namely, Winframe adminstrators, whose functions are to install, monitor and service the products in house. So, it is different from the systems dept is forced to upgrade the OS every 2 yrs b/c the vendor no longer supported the old version. That kind of project is a thankless task, since there is no praise when it succeeds but a lot of finger pointing when it falls apart. Sure, projects like metaframe installation may fall apart too, but the visibility of success is equally noticeable. Yes, there is work involved, but none threatens the status quo. More, it can be quite a *empire building* :) tool. Sure, the co will have to dough out good money to procure and support this. But if the EVP or even the CEO himself/herself can get a taste of remote control, with reasonable security, I suspect the benefits all around will outweigh the curse :)! A caveat, Metaframe is only one of the many infrastructure tools. It has direct competitors as well as the onslaught of web based and/or VPN products best, Bosco