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Pastimes : Silicon Investor ThinkTank -- Ignore unavailable to you. Want to Upgrade?

To: BryanB who wrote (1488)	7/5/2000 11:44:47 PM
From: Original Mad Dog	Read Replies (5) \| Respond to of 3372

20 Questions Bryan, The questions are many, the answers remain few. Here's a few questions that many of us, I believe, would appreciate answers to: 1. How many times did the username disclosure problem occur? 2. What testing was performed on the database changeover before it went live. 3. You have said that the changeover went live in a small way on the morning of June 29 and in a big way on the evening of June 29. Was there an internal deadline to accomplish this in the second quarter? 4. Did anyone on GNET's technical staff oppose the second quarter deadline, if there was one, on the grounds that the rollout had not been sufficiently prepared for or tested? 5. Did Jill Munden actually say what she was quoted as saying in the Wall Street Journal on June 30? ("We immediately fixed the problem and have technology teams in place to ensure the continued performance of Silicon Investor," etc.) 6. If the answer to #5 is yes, was her statement true or false? 7. Given the fact that many userids are in fact the real names of people who post under an alias, do you consider SI's repeated posting of userids to be a violation of the commitment made to SI users in the GNET and SI privacy policies? 8. What was in the first draft of John Busby's June 30 post that he removed? (see posts Message 13980809 and Message 13983371, the latter post indicating that the first post was not exactly what Busby had in the first draft). 9. If Busby removed anything, who ordered or asked him to remove it? 10. Was Busby's statement in the June 30 post ("While the database upgrade is now complete, we will continue to monitor the site very closely to help ensure that our upgraded system continues to improve the performance of the site.") true or false? 11. When Busby issued his statement on June 30 that the database upgrade was "now complete", had SI completed all testing of the reliability of the upgrade, including testing to ensure that the compromising of userids would not happen again? 12. When Busby issued his statement on June 30, had the database upgrade improved the performance of SI up to that time (22 1/2 hours after the upgrade), so that any additional improvements could reasonably be termed a "continuation" of the performance improvement? 13. Do you personally think it was appropriate for SI to wait nearly six full days before issuing a statement to its members about the problems associated with the upgrade? 14. Do you believe that SI should refund its members' money for the past week? 15. Has SI done anything to permit userids (including those on past or closed accounts) to be changed so that they do not reflect the true identity of members? (Members who have requested this so far have been refused). 16. Has SI taken any steps to allow members to disable the "personal question" route to obtain a new password (Those armed with a userid but not a password could more easily use these questions to obtain the true password.) 17. Does SI believe that it would be appropriate to devote more resources to its programming staff in light of this past week's problems? 18. How long can members expect the remaining problems to linger? (Such as dropped characters at the end of messages, unalphabetized bookmarks in some places, and html garbage in messages) 19. Were any management financial incentives or performance review milestone achievements contingent upon the database upgrade being implemented in the second quarter? 20. Does SI owe its members an apology and an admission of the errors that were made?....

To: BryanB who wrote (1488)	7/6/2000 7:52:11 AM
From: daffodil	Respond to of 3372

Bryan, Thanks for your response. We really appreciate your being here on the threads to answer questions (and take the flack). Thanks again. }=>------>>>>>>

To: BryanB who wrote (1488)	7/6/2000 10:42:00 AM
From: Eric L	Read Replies (1) \| Respond to of 3372

Bryan, << In a nutshell what broke, were certain stored procedures that interact with the message database >> Where do we stand with PM's? I am receiving many. Occasionally (seldom) I can respond OR send one. Got one response off this morning. A dozen more attempts futile. Are others having this problem? Most else normal. - Eric -

To: BryanB who wrote (1488)	7/6/2000 11:08:55 AM
From: Mark S.	Respond to of 3372

Bryan: I've subscribed to IQ Charts now for some time. SI bought and of course I subscribe to your services. Wouldn't it be conveinent you bridge the two services together? Also, some services bridge news with there watch list. I was wondering if SI has a email service for maybe - SubjectMarks. Please advise.

To: BryanB who wrote (1488)	7/6/2000 1:51:13 PM
From: Eric L	Read Replies (2) \| Respond to of 3372

Bryan, << Would you mind providing me with a bit more detail on the problems that you're having, just to make sure that they're on our list. >> Must do this public as can't PM (although recieve them). Problems with PM's have been pretty persistent since last Friday. Other problems have come and gone. Occasionally I can send or respond to one. I have managed to respond to 9 since the 30th. I have 21 that I have not responded to. I have made attempts on about 50%. Numerous attempts in some cases with preview on and with preview off. The most persistent error message is: * Sorry, we cannot find the information you're looking for. There have been others. Can't recall them. This has been most persistent recent one. Last PM response sent was first attempt of today at about 8 AM. Have tried numerous times again. No fortune. I can not initiate a PM by going to posters profile and attempting from there. I have probably made 150+ attempts since Friday. 53 total messages in my Inbox. I run IE 5.0 with all updates under WIN98SE Thanks for asking. BTW. I think the basic interface is pretty darned good. I no longer use Classic. Have not for some time. I DO miss BrowseMaster immensely. Good luck. Thanks for your query. - Eric -