To: rupert1 who wrote (2629 ) 8/3/2000 4:23:25 AM From: rupert1 Read Replies (1) | Respond to Transcript Module - Q&A 6 NETP 2Q CCCongratulations on the quarter, Tom and Stephen. Quick question for you - most of my questions have been answered. But just looking for a little bit more detail on the e-mail product. You provided incremental ROI for Childrens' Place. I was just wondering if you could talk about other customers that have endorsed the e-mail product and other ROI data - at least expand a little bit on that topic. Thanks very much. Tom Donnelly, CFO: Yeah. Matt, I'm not sure, I believe the licensed customer count is ten, or so. We're also, in the pipeline, trying to OEM our underlying recommendation technology into some of the other e-mail delivery systems, as evidenced by the Xchange agreement, where we're actually going to target mail from their e-mail ASP. And there are other companies using the product. We only did the one pilot-study against the Forrester industry data - with very nice results, not so much....you know I dont focuss so much on the click-through, but the purchase-rate and the conversion-rate - at 10x Forrester's industry average - makes us very excited. And I think in time that capability might morph into a broader solution-set for the multi-channel retailer. In other words, that it will become a capability as part of a broader platform for customer interaction.Great thanks, Tom. And then the final question would be your sales....your direct sales count in terms of hiring according to plan going to the remainder of the back half of the year. Where are you there? Tom Donnellly, CFO: We're just a bit behind. I think I told you at the end of the first quarter that we would be hoping if we could double our count at the end of the first quarter - which was 30. We are now 39, which would leave another 20 to hire. We're really focussed on hiring kind of the top dogs out there of both the multi-channel retailers and some of these other verticals we're going after. Its competitive for those people.... to get those people, but I'm still confident that we'll be able to approach 60 on the direct sales front by the end of the year.Great! Then Tom, one final quesstion. Any plans in the future to break out the ASP revenue in the top line, or are we to continue to meld that in with Services? Tom Donnelly, CFO: No, I think that when that becomes material - the bar for me is about 10% - was 2% this quarter. And in time we will break that out as a separate line item on the financials.Great, thanks again!
