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Non-Tech : TD Waterhouse service - appalling -- Ignore unavailable to you. Want to Upgrade?

To: James F. Hopkins who wrote (512)	11/4/2000 12:29:07 PM
From: cherrypitter	Read Replies (1) \| Respond to of 595

Its Saturday morning and I am unable to access the WEBbroken at all. When I click on "log on" it fails on me. Yesterday I had a multiple number of stop limit orders that I am sure executed because I was monitoring the stock price, also 2 buy limit orders as well, but unable to confirm. I have not been able to access my account for over 24 hours now. I got the usual "we are sorry but..." reply to my e-mail (see earlier post) Hell of a way to run a business and nobody gives a darn that is in a position to do anything about it. The poor telephone rep is left to take the heat while the guys in the blue suits count their stock options. Had a back up account with MSDW but canceled it out in an attempt to consolidate. Bad mistake!! Rich