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Strategies & Market Trends : NetCurrents NTCS -- Ignore unavailable to you. Want to Upgrade?


To: SusieQ1065 who wrote (4168)11/9/2000 4:43:51 PM
From: Jerry Olson  Read Replies (1) | Respond to of 8925
 
Gosh

i've never heard of anything quite like that????

you should call and talk to a Customer Service Manager..

did you lose any money??

and why not just find another broker right away...

they can not do options well anyway...



To: SusieQ1065 who wrote (4168)11/9/2000 6:52:37 PM
From: .Trev  Read Replies (1) | Respond to of 8925
 
I'm no lawyer BUT when two people or organisations make a contract, one of them can not legally turn around and canmcel it without the other's consent particularly after the event.. From what you say somebody obviously made a boo-boo at the broker's end, and that is their mistake and their responsibility to fix, perhaps tice. They're just trying to slough off responibility for their mistake in the cheapest way.

I don't know where you are but you should refuse to cave in. Advise them in writing that total cancellation is not an acceptable option and offer to go to the next higher autority like a Superintendant of Brokers of some senior official. Do it in writing, I assume you have written or valid computer records of the transactions in hand. Watch out for telephone calls they may be recording and trying to get you to say OK. That whole schmeer is just a load of crap and totally inexcusable IMO.

Good Luck