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Pastimes : Computer Learning -- Ignore unavailable to you. Want to Upgrade?

To: Tom Swift who wrote (13204)	11/15/2000 9:48:38 PM
From: mr.mark	Respond to of 110652

tom, "it solved my problem with running out of video memory while browsing Raging Bull" LOL! sorry, that's just too funny. hey, i'm going to say that you'll have to go to symantec's support site and check out their knowledge base for your particular operating system and software version number, etc. i'm sure you've been there before? i have no special hints or tips to pass a long (i wish i did!) other than make sure that you get those online techs to reply directly to the questions you ask of them. some of them get so caught up in posted problems that they neglect to read half of your questions. they're also famous for telling you to do stuff that you just got done telling them you've done. sometimes i wonder if they don't run that on people just for the pure entertainment value. <g3> looking on the positive side, there may be a kb article sitting there right now for your specific problem that will fix you right up. good luck :) mark

To: Tom Swift who wrote (13204)	11/16/2000 8:37:36 PM
From: mr.mark	Read Replies (2) \| Respond to of 110652

it's a bird, it's a plane, it's drive image.... norton systemworks just major melted down on me. in order to install norton personal firewall, i'd been told to uninstall liveupdate. i did, but then it would not re-install per directions. okay. i uninstalled norton antivirus, then re-installed it. then i went to liveupdate and attempted to run it. it said it couldn't find a temporary directory. i found a knowledgebase article for that prob and began following the steps. everything went from bad to worse. i decided to uninstall the whole nsw suite. it hung during uninstall. i tried re-installing nsw and i got one error message after another telling me that various components were not installing. i uninstalled it all again and on reboot, my desktop lit up with about three or four error messages the likes of which i had never seen before nor want to see again. i said, well, now's the time to try out that image restore i've been wondering about. i had just created a fresh image of this win2000 partition yesterday (though i installed a few things since then). i'm talking about drive image3.0. i went into DOS and did the restore. lots of scary choices and dilemmas were tossed at me regarding unallocated space and resizing and destroying data and potential for unbootable systems. i think somebody writes this stuff just to put fear into us! <g3> but it all looked okay to me, and i had to do something to get out of this symantec quagmire, so i said, "yes, and that's my final answer". well the restore went well. for all those brave souls who have gone before me and returned with jubilant tales of saved bacon, i say amen! the saved image from yesterday was restored and all the ugly messy error stuff is gone. now i just have to figure out why i am still hanging with symantec. :) mark