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Strategies & Market Trends : Systems, Strategies and Resources for Trading Futures -- Ignore unavailable to you. Want to Upgrade?

To: Atin who wrote (42337)	12/16/2000 10:29:52 PM
From: Patrick Slevin	Read Replies (1) \| Respond to of 44573

Yeah, they are. I've used Arc for Leo in the past. I do not find it much different. I've used Lind Waldock, and I use EDF Man. I find the service at Arc and EDF Man better than LW. LW I actually almost sued, I had to complain to the NFA about them. They have so many clients that you and I are just chop meat. It was right after my complaint to the NFA, one day after, that my problems were resolved. I do not even recall the exact issue, I think I placed 50 or 100 thousand with them and they refused the account then delayed returning my money. They suck. I mean that with all my heart. They really suck. Every time I called I was promised a check right away, never got it. I got every mick b@stard in the company one after another day after day until I made a complaint with the NFA then whammo, suddenly a check. They suck. I'm probably not really clear because I like to keep my true feelings out of personal conversation so I won't say what I really think about F*in' Lind-Waldock, but let us just say I was not happy with those Piece of S* B******s. Now LFG (LeoWeb) is a division of Refco, by the way. Um, with Arc, I think you pay less for commissions than you may with PFG Best. So for me, I wonder why I would open an account with a firm that treats me like another piece of meat when a smaller firm like Arc knows my name. Then as well Arc gives me the same service for lower vig, unless PFG Best dropped it's rates recently. Taking EDF Man as an example, Jack Carl is owned by Man. I'm sure I get better service from Man than Carl but that is unusual. I'm sure that dealing with Arc I get better service than if I dealt with Refco or Best because it's a smaller firm looking to keep business than dealing with a firm like LW where they treat you like dirt. Look at it this way. When it comes down to it you are making the trade electronically and some clearing house does the trade. When you trade stock, do you trade through Merrill Lynch or though a discount house. I happen to trade stock through Merrill and Man, but it would not matter to me if I traded through a small firm that cleared though Merrill if I got more personalized service. Most of this is electronic but if you do have to speak with someone then speaking with someone who knows you is better than getting a fellow on the phone that does not know you. So I go that way. Some people prefer to deal directly with a clearing house, I prefer to deal with a desk that knows me. Man for example used to send me Christmas presents each year...I do not do much business there anymore but that was a nice touch. From Lind-Waldock on the other hand I got nothing but shite. EDIT By the way, they suck.