Silicon Investor (SI) -- The First Internet Community

STOCKTALK

We've detected that you're using an ad content blocking browser plug-in or feature. Ads provide a critical source of revenue to the continued operation of Silicon Investor. We ask that you disable ad blocking while on Silicon Investor in the best interests of our community. If you are not using an ad blocker but are still receiving this message, make sure your browser's tracking protection is set to the 'standard' level.

Pastimes : Computer Learning -- Ignore unavailable to you. Want to Upgrade?

To: doniam who wrote (14914)	1/15/2001 11:30:10 PM
From: Cheeky Kid	Respond to of 110652

Call tech support. That's what I would do. You could always check the product web site for possible problems, but some of these sites on-line help sucks. Sometimes calling tech support, even if there is a fee is worth it. And sometimes calling tech support, like DELL, is a total waste of time. If you are lucky, when the guy/gal has you on the phone and he is searching their database for a solution to your problem, you may hear techs in the background telling tech support stories....like I said, "if you are lucky." A true story: Happened to me and DELL. I was on the phone with this guy for a long time, and could hear, as clear as a bell, techs sharing stories about customers that didn't know much about computers, then they would all start laughing. Pretty funny, and I confronted the guy about that too. We laughed. I had a link to a site that had audio files of tech support horror stories, super funny, but can't find the link. :(