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To: Tony Viola who wrote (127276)	2/12/2001 11:13:58 PM
From: Paul Engel	Respond to of 186894

Tony - Re: "Blowtorch? " Oh...Dan3 to the rescue ! Paul

To: Tony Viola who wrote (127276)	2/12/2001 11:30:15 PM
From: Jim McMannis	Respond to of 186894

RE:"Attachment implies you opened something." Yes, I clicked on the attachment. Of course, this email came from someone I know. RE:"Blowtorch?" Had to go around and delete a few files. The thing hangs out on your Outlook Express signature page. Eventually, I will do a total reinstall...still the computer can't see the CD-RW but that may be unrelated. One of the worst things you can install is Windows media player ver 7, btw. Jim

To: Tony Viola who wrote (127276)	2/12/2001 11:58:22 PM
From: Amy J	Respond to of 186894

Hi Tony/Jim, Opening the email (i.e. message body) is not the same thing as launching an EXE or ATT (with one exception). You are safe as long as you don't launch the attachment. However, there was one exception to this, which was the hole in Outlook (Dec-99) that allowed the virus to transmit attachments even if the ATT wasn't launched. There is a patch for this. This issue came up with the KAK virus. Jim, RE: "The thing hangs out on your Outlook Express signature page." KAK virus does this - it also changes your autoexec and registry, etc. You'll have to use the right type of KAK fix to get rid of it. I know of two KAK fixes (both are available on Norton). Try both. For avoiding viruses, I would click "Options" in your virus checker, click on "Email" so you are checking your ATTs before they get downloaded. (You can configure this with either single-user/Internet Outlook or Enterprise versions.) This is the most important configuration to do. Unrelated, Single-user Outlook doesn't let you automatically disallow certain types of files from being downloaded, but the Enterprise version does. This should be turned on and set. I killed the LoveBug at our gateway and killed it on the spot - it never entered our company. However, today's little virus entered our system because Dell did not configure one of the machines correctly. So, if you have a DELL machine, make sure you double-check your configs, because some of the machines may be wrong. It's an easy error to overlook, especially because the software indicates that a person has auto-upgrade turned ON (LiveUpdates), when in fact, it's not enabled (on some machines it got enabled correctly, but on others it didn't). I suspect the reason why Dell didn't catch the error, is because ON does not mean ENABLED, so I guess some tester didn't enable it after s/he turned it ON. Dell had it enabled on only one machine, while all others were not enabled - even though all machines were configured to ON. I believe this config problem exists because of a poor design by the OEM version of Norton (i.e. Norton shouldn't allow Dell to turn it ON unless it is also ENABLED), so it's not exactly Dell's fault. But I bet Dell's support line was hit hard today. And Norton too. Another word of advice: don't buy the virus checker from Norton right now. Their Server will just take your credit card number, but will not give you the product. Their Servers can't handle the load. And their "Money Back Guarantee" webpage is not able to connect because I believe people are trying to get their money back. Regards, Amy J