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Non-Tech : Quote.com QCharts -- Ignore unavailable to you. Want to Upgrade?

To: Spytrdr who wrote (13169)	3/20/2001 8:04:02 PM
From: Michael Watkins	Respond to of 17977

i suspect many who complain about connectivity issues are still using low bandwidth internet connections like AOL and such, or bog down their computers by installing dozens and dozens of softare programs they rarely use. that's nuts. anyone serious about this should dedicate a machine solely to trading, that means no ICQ, no games, no virus scans, etc. windows 2000 is a must. 256 mgs of ram minimum. at least an 800 mhz chip. at least cable or DSL. I'll poll the people I know that had issues today with Quote.com and find out for you what their environment is. In at least two cases, I know they are running top flight gear and ADSL or cable. But I'm all about accuracy and honesty, so I'll find out the story from the rest. Having had my own experiences - dedicated machines, high speed internet, nothing but charting on my charting machine, Windows NT or Windows 2000 - I can still categorically state that Quote.com data reliability is the LOWEST of all major data vendors. Got it? The Lowest level of reliability. Of all major vendors. I know, because I've tested all the major vendors. Cheers mw

To: Spytrdr who wrote (13169)	3/20/2001 9:53:32 PM
From: TechTrader42	Read Replies (2) \| Respond to of 17977

"as always- was tradable intraday perfectly well with QCHarts, except for those 5 minutes after the fed announcement" Just so you know, good data was available from other services "for those 5 minutes after the Fed announcement." And one didn't have to turn off antivirus programs, either. Besides needing 256 ram and an 800 mhz chip, does QCharts require a ventilator, dust-free environment, constant temperature, low humidity, etc.? And curiously enough, the "insane" volatility during that time showed that others were actually trading at that point. No doubt all of them were nuts, though. I can assure you they weren't all trading without data. Traders have genuine concerns about the reliabilty of the data, and they aren't so easily dismissed, in predictable, repetitive posts. Some expect more from their data providers, and that doesn't mean they hidden agendas. It simply means they expect to get what they're told they're paying for.

To: Spytrdr who wrote (13169)	3/20/2001 10:15:22 PM
From: Kayaker	Read Replies (5) \| Respond to of 17977

Spy, FWIW I've written a small freebie utility that will fix this kind of formatting problem with a single keystroke. (Assuming this wasn't intentional!) bckayaker.tripod.com ---Original----------------------------------------- michael your answers are becoming too predictable and repetitive, try changing the spin somewhat next time, or at least the wording. otherwise it's too obvious you have a hidden agenda. you said once that after unsubscribing from QCharts and going to ESignal you would "unbookmark this thread" and never come back. what happened? i like big concentrated position trades mostly, but i daytrade too, and QCharts is a superb tool for both styles. i suspect many who complain about connectivity issues are still using low bandwidth internet connections like AOL and such, or bog down their computers by installing dozens and dozens of softare programs they rarely use. that's nuts. anyone serious about this should dedicate a machine solely to trading, that means no ICQ, no games, no virus scans, etc. windows 2000 is a must. 256 mgs of ram minimum. at least an 800 mhz chip. at least cable or DSL. etc etc ----Fixed---------------------------------------- michael your answers are becoming too predictable and repetitive, try changing the spin somewhat next time, or at least the wording. otherwise it's too obvious you have a hidden agenda. you said once that after unsubscribing from QCharts and going to ESignal you would "unbookmark this thread" and never come back. what happened? i like big concentrated position trades mostly, but i daytrade too, and QCharts is a superb tool for both styles. i suspect many who complain about connectivity issues are still using low bandwidth internet connections like AOL and such, or bog down their computers by installing dozens and dozens of softare programs they rarely use. that's nuts. anyone serious about this should dedicate a machine solely to trading, that means no ICQ, no games, no virus scans, etc. windows 2000 is a must. 256 mgs of ram minimum. at least an 800 mhz chip. at least cable or DSL. etc etc

To: Spytrdr who wrote (13169)	3/20/2001 10:26:09 PM
From: Nazbuster	Read Replies (1) \| Respond to of 17977

Spytrdr, I know you have been a constant defender of QCharts, but you have also steadfastly been in denial about all the problems that are reported here. Personally, I find it somewhat insulting that you imply that people reporting the problems don't know what they're talking about. I can only conclude that if you truly believe your data is 100% responsive, that you are simply not observant of, or don't care about the queuing problems that are common. Either that, or you've arranged your own private circuit and server with Quote.com. I love this product, but the data service sucks bigtime. Today is the first day in over two weeks that I did NOT crash with QCharts. Usually I have about 20 crashes a day. Although the program stayed up and running, there were many times where the data froze or was delayed from anywhere from 0.5 seconds to 2.43 seconds. I frequently check with PingPlotter to be sure the connection is good and it is almost always exceptionally good to the Sunnyvale farms (near where I live), so the problem is clearly with the QC servers. Your assumption that people have inadequate systems is not the case for me.. I have cable, an AMD 700, 128Meg RAM, and a 7200rpm disk. I do leave McAfee up and running. The pauses and surges in data are clearly observable. I'm willing to put up with this for a short time in the hopes that Ravenquote is ready to work with the eSignal feed. Although I have given up all hope that QC management will do anything about the service, I intend to write to the top level executives to be sure they have been directly informed. I think Michael Watkins is correct; Quote.com will eventually go away. P.S. You have a terrific web site. Nice job.