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To: Bob Pittsfield who wrote (19076)4/25/2001 12:59:14 PM
From: R Jennings  Read Replies (1) | Respond to of 110642
 
Bob,
backweb uninstall info
can.ibm.com

general info
coverage.cnet.com

as this does not meet your situation I suggest checking your startup program list by running msconfig.exe.
(Win9x)
To do this in the start menu ,'run',type 'msconfig.exe' in the blank and then click the start-up tab. If you see backweb listed you can uncheck it to see if that solves your problem. If not let us know..
Best regards
Rob



To: Bob Pittsfield who wrote (19076)4/25/2001 1:27:17 PM
From: Martin E. Frankel  Read Replies (3) | Respond to of 110642
 
Two problems... one similar to yours.
(1) when running DiskDoctor (Norton 2000), get the same error every time.

"The key, "AtWorkRendering\shell\PrintTo\Command" refers to an invalid command entry, "C:\Program Files\Norton Web Services\UpgUPD'0."' It is repaired each time with "C:\Program Files\Norton Web Services\UpgUPD\0.file version:N/A"... but then it appears again very time I run DiskDoctor. Any ideas... it started about a month ago, but was fine before.

(2) Using the standard Windows98 SE "Recycle Bin". Until last week it was no problem. Now when I go to empty it, the basket icon on the desktop still looks full, there is no "emptying sound", but "left clicking" shows it is empty.

Would appreciate any input. Many thanks.

Marty



To: Bob Pittsfield who wrote (19076)4/25/2001 5:47:52 PM
From: mr.mark  Read Replies (1) | Respond to of 110642
 
bob

re, "Win Doctor keeps telling me there is an invalid key in the registry in reference to BackWeb. It keeps deleting this but it keeps coming back"

sometimes you have to put windoc on ignore. seriously. from time to time certain problems pop up on windoctor over and over again. if you've determined that 'the problem' really isn't causing you or your system any grief, then the job is to tell windoc to stop reporting it.

if you are not familiar with this feature, on the windoc main dialog, look above the icons and click on 'problem', then 'ignore selected problem'. you can click over on 'view' and select 'show ignored problems'. under that, by selecting 'option', you can clear all ignored probs and also view your repair history.

this might be a viable option for you as opposed to tracking down backweb and killing it.

:)

mark