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Technology Stocks : Internap Network Services Corporation -- Ignore unavailable to you. Want to Upgrade?

To: Czechsinthemail who wrote (334)	5/8/2001 11:44:31 PM
From: the_bull_canary	Read Replies (2) \| Respond to of 1011

Funny you should mention that: <<I suggest you spend some time at the InterNAP website, where there is an abundance of information about the company, its technology and the performance benefits it offers customers.>> - On Monday, May 8th, I emailed the company to let them know that their etour would not load on my p/c. To my surprise, when I returned from work today, I had a reply. Julia Polk, Marketing Communications Manager, stated that she "...had a number of folks test it again this morning and we cannot replicate your error message." - For whatever reasons, it would not load Monday; however, it did load today - it took over a minute. It is worthwhile to visit the INAP website, and to take the etour but give it time to load. - I was impressed not only with the alacrity of the response but with the interest in assisting me. It is precisely this type of solicitous response that gives credence to the term "Customer Service." Good investing from the bull canary