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To: Ali Chen who wrote (49943)	8/5/2001 12:42:28 PM
From: Windsock	Respond to of 275872

Re: Tyan boards update: .."the problem with the board using the wrong FSB speed seems to boil down to a combination of user error and a sloppy manual." hardwareanalysis.com; What is your view on this question from the article? "Are we off the wall in thinking that, when you're talking about a $500 server board, quality and stability should come before sales?

To: Ali Chen who wrote (49943)	8/5/2001 3:00:09 PM
From: Paul Engel	Read Replies (1) \| Respond to of 275872

Funny you left off the DAMNING part of the article - and posted only the small snippet that makes that DAWG BOARD look good. "So, were we wrong about the board, and this is all due to a Manual misprint and a bad power supply? We don’t think so. We’ve seen reports of users whose stability problems have disappeared after having the board, not the power supply, replaced. In other words, it seems that only certain boards don’t like certain power supplies. As a measure of confirmation, we spoke with (on the condition of anonymity) an online retailer of Tyan products in the US, who told us that, of about 500 Thunder K7’s sold to date (a combination of S2462NG and S2462UNG), there have been a number of minor issues, and four serious problems. Furthermore, he has informed us that after exchanging several boards, customers are no longer experiencing problems. That’s rather odd, if this is all the fault of a power supply, wouldn’t you say?"