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Pastimes : Computer Learning -- Ignore unavailable to you. Want to Upgrade?

To: Ken Adams who wrote (21796)8/14/2001 2:59:58 PM
From: bosquedog  Read Replies (1) | Respond to of 110653
 
the "Windows is shutting down" screen will come up and then the computer just freezes

support.microsoft.com

Some folks also have shutdown problems if they have virus software.
winbookcorp.com



To: Ken Adams who wrote (21796)8/14/2001 3:07:40 PM
From: thecow  Read Replies (1) | Respond to of 110653
 
Ken

Assuming from the age of the computer you are running Windows 98. Although it is reverse order I would try the download patch at the link below. If that doesn't work you can go through the steps in the second link to try solving the problem. Fortunately, the patch worked for me. It doesn't work for everybody.

microsoft.com

support.microsoft.com

Here's a direct link to the microsoft shutdown troubleshooter.

support.microsoft.com

tc


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