To: marginnayan who wrote (13337 ) 10/18/2001 1:10:33 AM From: Gus Read Replies (4) | Respond to of 17183 we don't think investors need to take on the risk of the business model changes this early in EMC's adjustments If she means EMC's current cost structure, EMC is taking $826M in one-time charges that will achieve over $800M in annual operating expense reductions. As a result, EMC expects to gradually achieve the following break-even points: EMC BREAK-EVEN POINT 3Q01 to 2Q01 EMC Period Break-even 3Q01 $1.8B 4Q01 1.7B 1Q02 1.6B 2Q02 1.5B If she means EMC's build-to-forecast model which generally takes 28 days, EMC is revamping this model so that they can do this in around 14 days while improving quality control. Currently, this process consists of 8-10 days of component stress testing, 8-10 days of general system stress testing, and 8-10 days of specific customer system configuration stress testing. I don't think EMC will totally outsource the manufacturing process because the move to a contract manufacturer would be too disruptive. Equally as important is the fact that the critical components of any disk array are commodites. Both the disk drive and the DRAM businesses are commodity businesses with well-known boom and bust cycles matched by cycles of over-investment and under-investment. This requires rigorous and proprietary quality control processes at the storage subsystem and storage network levels particularly since the storage subsystems and the storage network serve as the foundation for EMC's software products. MR indicated that EMC ships an average of 12 pieces of software with its SAN compared to an average of 4 pieces of software for DAS. EMC attributed 1200 basis points of the gross margin decline from 47% to 30% to the decline in sales volume. It attributed only 500 basis points to shifts in pricing and product mix. Regaining that lost business is the the crux of the near-term challenge for EMC. They acknowledged that during 3Q01, IBM and Hitachi managed to expose a hole in EMC's product line in the 1-2 terabyte market where EMC's TCO superiority matters less. While they think this is a temporary situation, they are going to aggressively counter IBM and Hitachi with new Clariion products. For example, Clariion's cache currently uses 2GB Rambus memory which already has a clear road map to 4 GB and 8 GB. Note how EMC used new embedded switch technology and larger cache to leapfrog Hitachi after it grabbed a narrow technical lead. MR acknowledged that he and Joe Tucci failed to adjust more quickly to a changing market. He also pointed to the weakening global economy, 9/11 and heightened competition as additional factors for EMC's biggest loss in its 22 year history. Yet EMC's performance is not unique even after adjusting for the fact that storage has always been the toughest business in IT. Technology Bellwethers - Revenue TrendsMessage 16505902 Storage Bellwethers - Revenue TrendsMessage 16506158 All that said, Joe Tucci's comments are probably most useful for the investor. He attributed EMC's success in recent years to its ability to tap three wells of growth better than anybody else: 1) Application-driven growth. 2) Technology upgrades. 3) Storage consolidation. Right now, only storage consolidation is driving growth with the two other growth drivers in a flat line. Therein lies the opportunity.