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To: Baton who wrote (29628)12/2/2001 1:55:48 PM
From: GraceZ  Respond to of 29970
 
Well I can tell you from experience it always helps to have an alternative when you are trying to get attention to a problem.

I have cable at home and DSL at my studio. The DSL is slower, a lot slower and I've had about five-six outages in the last two years some lasting as long as two days. When I first got @Home I had one or two short outages after electrical storms but I haven't had any in about two years. OTOH there were intermitant problems with delayed e-mail and unavailable mail servers that seemed to go on for two years, but recently (last three-four months) cleared up completely. The email that came with the DSL service isn't much better, but I only use it to send from so its never been a big issue.

As long as I can keep cable I'll keep it, if I was offered cable at the studio I would switch. I would never switch to DSL unless I had no choice.



To: Baton who wrote (29628)12/2/2001 2:18:42 PM
From: Ted Downs  Read Replies (1) | Respond to of 29970
 
Baton,

Maybe you can come out to my neighborhood and light a fire under Verizon so we can get dsl also. I have been calling them for months without success and last month Comcast called me and offered @home for free for 2 months so I jumped on it. However I don't have a lot of confidence that Comcast won't get cut off from excite @home as well.

The only thing is DSL isn't as fast as cable and that's a fact.