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To: Phil(bullrider) who wrote (4224)	2/1/2002 1:03:10 AM
From: mr.mark	Read Replies (1) \| Respond to of 12669

phil just so i've made myself clear, the scenario i described earlier, in which i returned an inexpensive auto light bulb, involved a cash purchase, for which i had a receipt. i brought them the unopened item back, i had a receipt. their job, at that point, if they wanted my future business, was to give me a refund and that's it. i don't care anything about audits or any of that other stuff. just give me my money back and don't ask for my name, address and phone number, because you ain't getting it anyway. :) mark

To: Phil(bullrider) who wrote (4224)	2/1/2002 2:56:55 AM
From: EL KABONG!!!	Respond to of 12669

Hi Phil, On what grounds would you sue? For my refund, what else??? *EDIT * (Went back and re-read my earlier post to you, and I see why you asked the question. The error in communicating is mine, as I wasn't specific enough, and I can easily see where you were going, and why. Sorry for the confusion.) If you had a valid sales receipt with your name and credit card number on it, one would not need a phone number. Agreed, and I always have the receipt when asking for a refund/exchange. But some stores always request your telephone number, regardless of receipts. I wonder why? Most companies have a policy that if you write a check or ask for a refund without divulging your phone number the check or refund will be declined. I gave up paying by check (which, as you note, contains one's telephone number) eons ago. Now I pay by cash or credit card, and sometimes by debit card (if I know the store and its employees real well). I always receive (and save) my copy of the charge slip or debit slip, plus the merchandise receipt. Anecdotal story: Tuesday afternoon I was shopping in a Sears store. I bought an inexpensive earphone for a cheap AM/FM radio. For a $10 cash purchase, the sales person was asking for my name and telephone number. When I declined both items of information, the guy got slightly flustered and admitted he couldn't ring up the purchase without the information. (I don't know if he was ignorant of any procedures, or if the cash register is programmed in such a way that he had to enter something.) So I gave him 555-5555 and about 20 names popped up on his register screen. He asked me which one I was (I pointed at a name in the middle) and made the purchase. Now I wonder why Sears needs my name and telephone number for a small cash purchase? The older woman in front of me willingly divulged her name, address and telephone number when asked for it. Which of the two of us is more likely to get unwanted telephone solicitations in the future? KJC