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Pastimes : ETRADE Sucks! -- Ignore unavailable to you. Want to Upgrade?

To: Patricia Meaney who wrote (3245)	2/5/2002 9:19:02 PM
From: Short A. Few	Read Replies (1) \| Respond to of 3262

Hi, all, Pete2 has mentioned my new thread here; I am interested in collecting intelligence in situations where ETrade costs you money with botched executions, bad executions, errors of any kind - I would like to compile detailed data, along with detailed information on what ETrade customer service TELLS you, assumming you are able to talk with a breathing human. If anyone wants to share their experiences on my thread, or just post it here, fine with me. I'll be going through this board over the weekend with a fine tooth comb, and perhaps contacting some of you for additional details. I greatly appreciate the source of information which you all have built up here. Keep in mind - if we all share our information on mistreatment, perhaps we can gain an advantage on these "sharpies", eventually. Like dubya, I plan an extended campaign!! Best to all, SAF ======= E*Trade: abuses and excuses Subject 52377

To: Patricia Meaney who wrote (3245)	2/19/2002 4:27:48 PM
From: Math Junkie	Read Replies (1) \| Respond to of 3262

I have to disagree with you about the new Etrade site. It has a few advantages, but not enough to make up for the hassle of learning a new user interface. I still haven't figured out how to get it to show me my official account positions, unless I make a trade, and then it gives me the link. Pretty cumbersome, I'd say. It has serious bugs, too. Every time I close an option position, or an option expires, it screws up my portfolio screen by increasing the quantity of outstanding contracts instead of decreasing them. And it WON'T let me correct it myself. When I try to edit it, it just keeps insisting on including the nonexistent contracts. They still haven't fixed the bug in the way their own money market fund is displayed in the portfolio screen, which was present in the old software, so it's STILL showing it as a total loss. And when I customize the chart display, it no longer remembers my options the next time I use the feature. Total amateurish crap.