To: steve who wrote (27710 ) 6/17/2002 10:52:31 AM From: mr.mark Read Replies (1) | Respond to of 110655 "OK Mr Mark, you asked for it ;-)" from time to time people tell me that"Would system resources fit into the above situation?" keeping in mind that many computer probs are overlapping and hard to diagnose... the quick answer is no. i haven't read what operating system you are running, but if it's win98 or win98se, they are notorious for hanging at shutdown, or freezing during operation. operating systems other than win2000 and winxp have reputations for being unstable, and IMO, those reputations are deserved. to a great extent, norton utilities can find and fix problems, but to my thinking, they can sometimes be asked to do too much. an example of this would be if and when nu is installed on an unstable operating system full of conflicts and bugs. it is in situations like these that nu can become one more source of trouble. i imagine it being a fine line between fixable problems and chronically botched environments. but suffice to say that, like a high quality paint that is applied over a surface that is not properly prepped or is rotten, nothing good will come of it. now, back to norton disk doctor. once you get the background apps closed down, disk doctor should run. i say should because there are isolated cases where conflicts continue to exist and additional steps must be taken. you mentioned running one-button check... have you run windoctor ? it will find and repair lots of problems. thecow addressed your questions concerning how to shut down background applications, so i won't take that up. if norton products aren't doing the job for you, then by no means do i want you to think that i am promoting them for you. we all make our own decisions. i have found that my computer experiences have been enhanced by the use of symantec (norton) programs, to the extent that i rely on them to keep my machines running smoothly and they are the first programs i install on a new machine when i take it out of the box. others complain long and loud about the very same software. we're all just passing along bits of info on what does and does not work for us. we're not always correct either in our praise nor in our condemnation. when i stated that norton's disk doctor is a better program then windows scandisk, i was citing information that i see repeated constantly in articles and reviews everywhere. i've always felt it odd that a third-party application could outperform a microsoft program, given that ms created the operating system, but i guess these companies have to be better at what they set out to do or they would never stay in business. good luck