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To: Bill Jackson who wrote (86136)	7/31/2002 3:05:18 PM
From: g_w_north	Read Replies (2) \| Respond to of 275872

<Often their stuff is delivered by rope....attached to a train and bumped along the tracks, which accounts for the high DOA> I've never understood the Dell story. Personally, I'm with Petz, and that I would never make such a purchase through mail-order or the Internet unless I knew EXACTLY what I was receiving. In other words, I would like to "kick the tires". I mean there are people that are very familiar with computers today but for the average Joe to have purchased a computer by mail-order in 1992-weird! I have heard horror stories about DOA computers and horrible service from people that I know or have met. Maybe people really like the "dude, you're getting a Dell" guy. If that's the case Mikey should give him a raise.