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To: mtnlady who wrote (6497)10/24/2002 1:56:52 AM
From: Hardly B. Solipsist  Read Replies (2) | Respond to of 6974
 
According the friends at Oracle (although this is second-hand since none of them are in CRM), things are much better now that they reorganized and put the CRM and ERP groups together (under the ERP management).



To: mtnlady who wrote (6497)10/24/2002 2:24:09 PM
From: Lizzie Tudor  Read Replies (2) | Respond to of 6974
 
The amazing thing about Oracle's CRM efforts is they recruited the scopus team after sebl bought the company (can't remember when that was- way early on though)... not that Scopus was anything revolutionary but you'd think these guys would know how to put a product together. From a product perspective I really think its a mgmt issue in applications for oracle. They churn their people too often and rely on too many "class of's" for an application product that needs experience at the mid-levels to get it right. Not the same as engine where a few really talented teams can pull the whole thing off with some junior people in the lower ranks, in apps you need team leads who know their business... well thats my take on it anyway.

Having said this, Oracle has an open architecture vs the SAP proprietary stuff and surprise,surprise all the best supply chains run Oracle.
Lizzie