To: JakeStraw who wrote (201 ) 1/21/2003 8:12:57 AM From: JakeStraw Read Replies (1) | Respond to of 241 Infonet Captures The Frost & Sullivan Market Engineering Award For Marketing Strategy Tuesday January 21, 8:06 am ET Infonet's Strategy Has Earned the Company 14 Percent of the European IP VPN Services Market biz.yahoo.com EL SEGUNDO, Calif.--(BUSINESS WIRE)--Jan. 21, 2003-- Infonet Services Corporation (NYSE:IN; FSE:IN), a leading provider of global communications services for multinationals, has been awarded the Frost & Sullivan Market Engineering Award for Marketing Strategy. Infonet was chosen for this award based on its demonstration of excellence in marketing strategy design and implementation within the European IP VPN market. Overall, the findings of Frost & Sullivan's "European IP VPN Services Report" indicate that through efficient use of its marketing budget and successful marketing campaigns, Infonet has displayed a shrewd business sense and superior market intelligence. This strategy has also positively impacted Infonet's marketplace image and market share. "The predominant focus for choosing a recipient of this award is the evaluation of how closely a company's marketing strategy correlates with the corporate objectives and strategy," said Niamh Spillane, Analyst, Frost & Sullivan. "Infonet has pledged to `provide innovative and comprehensive global communications solutions to multinationals,' and Frost & Sullivan believes that Infonet has achieved this aim through its leading marketing strategy." According to Frost & Sullivan, Infonet distinguished itself from the competition based upon: Its focus on providing a `client-perceived level of service' by assessing each client's network requirements and providing a customized solution rather than cookie-cutter technologies; The ability to consistently offer new value-added services to customers and upgrade its own core infrastructure; Flexible pricing strategies that are adaptive to end-users' requirements; Use of direct and indirect distribution, maximizing the benefit of partnerships with other service providers; Billing that is concise and easy to manage. Infonet's marketing Strategy has positioned the company as a market leader in the IP VPN services market with a commanding 14 percent of the European market. Infonet has also been recognized as a competitor in that space by all of the major players in this market. "Our business strategy is to provide every one of our clients with customized, innovative and comprehensive global communications," said Jose Collazo, Chairman, President and CEO of Infonet. "The fact that our strategy has been recognized by Frost & Sullivan is a testament to our concerted efforts to position ourselves as a premier managed services provider in the IP VPN marketplace." Infonet was recently named "Best Carrier - EMEA" at the 2002 World Communication Awards and has earned its fourth consecutive "Best in Class" honor from Telemark Consulting, a leading market intelligence firm for the telecommunications industry, in its 11th edition of its international benchmarking report entitled "Voice of the Customer - October 2002."