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SI - Site Forums : Questions and Answers with SI Admin (s) -- Ignore unavailable to you. Want to Upgrade?

To: t4texas who wrote (1881)	5/20/2003 2:15:14 PM
From: SI Bob	Read Replies (2) \| Respond to of 4895

Yes, we've been discussing it quite a bit on the Welcome thread. The lags specifically with PM-posting won't be addressed until we've changed database servers. However, we also just went through a complete outage lasting about 5 minutes for both sites. Couldn't even ping them by IP address. I was on the phone with the ISP during that. It straightened out after they rebooted their name-server, but that shouldn't have been causing the problem with inability to ping by IP. I read them the riot act about it and am going to send an email to the account rep right now making sure he understands just how easy it would be to back the truck up to the loading dock on a Saturday and have the sites running elsewhere within an hour. I'm sure the combined sites are, by far, the largest colocation account the ISP has and I hope they'll make our uptime a top priority. For what I'm paying them, I could get 2, maybe 3 T1's straight out to my office and not deal with rack/cabinet constraints or extra charges for more equipment. For now, the tech I'm working with is setting up the paging system to notify him whenever any of the 4 webservers (between the two sites) doesn't respond to pings.