SI
SI
discoversearch

We've detected that you're using an ad content blocking browser plug-in or feature. Ads provide a critical source of revenue to the continued operation of Silicon Investor.  We ask that you disable ad blocking while on Silicon Investor in the best interests of our community.  If you are not using an ad blocker but are still receiving this message, make sure your browser's tracking protection is set to the 'standard' level.
Pastimes : Computer Learning -- Ignore unavailable to you. Want to Upgrade?


To: Rick Faurot who wrote (34758)6/14/2003 1:34:16 PM
From: Rick Faurot  Read Replies (1) | Respond to of 110603
 
Found one review of Ghost:

Skip Norton Ghost 2003 Backup/disk-imaging program is for PC pros only.
Robert Luhn
From the January 2003 issue of PC World magazine

Symantec Norton Ghost 2003 looks impressive on paper, but on the job this
backup-cum-disk-imaging program is for truly patient PC pros only.

Ghost 2003 has some good features. It can make an exact copy (clone) of your hard disk, from data to the state of the OS, so it's a natural tool for system recovery, duplicating your desktop PC on your laptop, or moving everything from an old PC to a new system. It can store drive images on just about any kind of media--including another hard drive in your computer, a network server, an external USB or FireWire hard drive, or various CD-RW and
DVD-RW/+RW discs. This version also adds Linux and NTFS support; largely
eliminates the need for a boot disk; and lets you join two PCs via a USB,
parallel, or network connection and then clone one to the other.

Despite claims to the contrary, however, my tests with a shipping copy
of Ghost 2003 clearly showed that inexperienced users should beware. The
program is saddled with a confusing manual, lousy Web support, and phone
support that costs $30 per incident.

I found its new "intuitive Windows interface" inconsistent. And Ghost
2003 crashed one test PC and refused to clone the drive on another, though it
would perform a standard backup. (However, Symantec said it was unable to
replicate my experience.)

One other feature allows restoration of specific folders or files. Load
an Explorer-like tool, pick a folder/file, select File, Extract, and then point
to the destination. Alas, it didn't always work. In one of my tests, Ghost 2003
cloned a PC to an external USB drive, but uninstalled the drive.

In light of these difficulties, I'd say this program should be tried by
power users only.

Norton Ghost 2003 Symantec. Backup/disk-cloning program is hard to use, buggy,
and poorly documented.

List: $70, upgrade $50

pcworld.com

And here are a couple more from Amazon:

It works if you know how to use it, April 2, 2003
Reviewer:
A software user
from San Francisco, CA
I use Norton Ghost 2003 to periodically capture an "image" of one or both of the partions on my computer's hard disk. On that basis I'd say that it's probably worth its price. On the other hand, it's not the easiest program in the world to use.
Ghost has a GUI interface, but the GUI provides only a limited amount of control. To truly use the program effectively you'll need to read about and experiment with Ghost's text-based command lines; this in turn implies at least a basic understanding of Windows batch files. (And some amount of perserverance...)
After you learn how to write the proper command lines Ghost will create images and restore Ghost disk images across "spanned" media, such as multiple CD-Rs. I for example periodically use Ghost to "checkpoint" both my Windows and my Linux disk partitions: If my hard drive ever fails I'll be able to quickly reload the Ghost images on to a new hard drive and resume using my system.
If you are planning to purchase Ghost, I recommend that you first visit Symantec's Web site and verify that your CD-R drive is on Ghost's list of approved drives. I had problems with my CD-R drive which I eventually solved by using a command line switch to slow down the rate at which Ghost wrote to the drive. (I also learned to use the highest-quality CD-R media I can find when I had mysterious problems writing an image to "el-cheapo" media...)
In summary, Ghost is most definitely *not* for a newcomer to computing. If on the other hand you have the abilty and willingness to read a command line reference document and spend a day or two experimenting with different command options, Ghost can get the job done for you.
--This text refers to an alternate option.
Was this review helpful to you?  

 
15 of 17 people found the following review helpful:

Does what I need!, September 26, 2002
Reviewer:
A software user
from New York, New York USA
Bottom line - backup,backup,backup.
I previously had Ghost 2000, and recently upgraded to 2003. I really only use the program for monthly backups of my hard drive. I learnt the lesson the hard way when (2 years ago), I purchased a Dell that had an IBM 60GXP drive. What a mistake that was! I went through two of these drives in six months. Prior to my hard drive failures I did not regularly backup my hard drive. Now, all I do is monthly backup my system and application partition with Ghost. It makes an image which it burns onto about six CDs. The interface has been upgraded now so that the PC user can setup all the options in windows and allow the program to then reboot the PC into DOS and run the actual backup. It also installs the boot files needed to use the backup CD as a boot CD (need to ensure your PC can boot from the CD).
I am happy I have done this as I found out last week that my present Maxtor drive is failing (after a year). Once I get my new drive it will be simple exercise of restoring the image on my new drive! Easy as pie.
Some people still argue that the program is clunky and weaker since it still uses DOS. My view is that it is highly reliable, whereas other programs such as Drive Image, etc have been known to have problems. I highly recommend this program for people who want piece of mind that they have bullet proof backups. Note: this program is not all that flexible for minor regular backups, such as specific files.
update: 12/17/02
I just used Ghost with an external (firewire connected) harddrive. I had recently purchased an external firewire/USB 2.0 drive enclosure, and dropped an 75gig drive I had lying around. Anyway, I was able to save an image of my primary drive to this drive, no problems as the 2003 version of this software supports firewire. Just as a point of note, I had absolutely no problems but my firewire enclosure chipset was an Oxford chipset, which I understand has a high degree of compatibility, so your mileage might vary.
I was also able to boot up with the Ghost floppy and see my external drive, ensuring that I could re-image my backup to any new primary drive.
--This text refers to an alternate option.
Was this review helpful to you?  

All Customer Reviews
Avg. Customer Review:

Write an online review and share your thoughts with other customers.

Where is the compression?, June 4, 2003
Reviewer:
Sean Harty
(see more about me)
from Barrow, Alaska USA
I have used other peices of cloning software and always like making a copy of a new PC that I get so that if it dies on me I can get things back to the way the factory sent it to me. This would be a great product if my software was on a 1400MB HD. There is no compression to speak of and it feels that in the "image" of the data that I have it taking up space for secotrs of my HD that are empty. My machine has a 200GB HD with 186 usable in XP and the image that Ghost 2003 wants to make is around 70GB. I don't even have 10GB filled on the HD with the apps and data I have on it. Some of the features are worthy but feel that I should be able to span the data on a few CD's at the max not need a slave HD that is the same size. Thanks Symantec but I can always mirror my HD without your software.
--This text refers to an alternate option.
Was this review helpful to you?  

 

Highly recommended, best backup program by far.., June 2, 2003
Reviewer:
Gumby
from SE, USA
After reading the reviews in here with much hesitancy I bought the program over the weekend, and before I opened it went out to the Symantec website to check hardware compatability (which you should do with any software product these days just to be sure.)
I had used a prior version of Ghost and it was a little quirky (but it did work fine, with high quality cdr's) but 2003 seems to have fixed alot of problems and has some great new improvements. I started out simple and went for a straight image to CDR's.. while not the fastest method it worked without a hitch.. It also works great with USB external drives as well..much faster than cd's even on USB 1.. I've got 3 computers backed up on an 80GB external.. awesome! It does have limited DVD support as a few people mentioned but DVD's are new and it will take a little time to catch up.. I think the reason most people are having problems is not reading the manual, it is a complex program but simple at the same time.. All the answers are there if you look for them, too many people are just used to installing a program and figuring it out as they go along.. If you've ever experienced a hard drive failure or system crash without a backup (as I have) you quickly learn how important backups are.. With Ghost 2003 regular backups are a snap, get a USB drive and along with CDR's you can have 2 sets just in case..
--This text refers to an alternate option.



To: Rick Faurot who wrote (34758)6/15/2003 7:14:04 AM
From: maceng2  Respond to of 110603
 
my tests with a shipping copy of Ghost 2003 clearly showed that inexperienced users should beware

This post is addressed to the "inexperienced user" in general btw, not to you personally. Some of my post sounds a little stern, but only to instill a little intrepidness into the "inexperienced user" before they take the leap into the unknown as it were. Norton Ghost is the only system I know, maybe we can get a comment from someone else on other software packages.
----------------------------

siliconinvestor.com

I feel your post is a appropriate balance that an inexperienced user should read first before buying any kind of software that does things like copy images and restores them to your PC. There is a finality over such actions where the user has to be responsible for what they are doing. You cannot be a weenie and cry "waaaa my PC doesn't work, Bill Gates please save me", you have to say things like... "opps I pressed the wrong button there, my PC is now screwed and it's my fault, this experiment has turned into a costly learning exercise".... It's very much like picking up a loaded gun, or downhill skiing on an "experts only" listed slope, or climbing a vertical rock face. If you screw up real bad things can happen. Like in real life. It's not like a visit to Disneyland where you expect other people to be in charge, make sure whatever you do has to be safe no matter how stupid, and where you can call your lawyer and sue if your dumb, and something bad happens as a result. Yes, expect to see loads of technical stuff in the manual, and not necessarily understand it all, or even any of it.

Things like driver setting switches in DOS mode , or hardware switches, BIOS settings, all those things can mess up your PC real quick.

What?? Symantec only charge $30 for a technical call? Knowing the insufferable idiots they probably often have to talk to, it's probably a rate where they earn every cent. I would never make a technical call unless I had prepared for several hours first, because technical folks ask questions like "What revision of BIOS are you using?" or "Was that made before or after October 14th 2001?" and you don't want to waste time trying to find that kind of stuff while on the phone.

That said, and I have played with various versions Norton Ghost as a dangerous "inexperienced user", I would say Norton 2003 is a very worthy piece of software to consider. If you have Win2k or Win XP (I have both) and you follow the easy tutorial demonstrations first, it’s actually easy to use. They have a set of easy to use “wizards” for the main operations.

Make sure you are familiar with the simple wizard procedures. Sure, you can ignore all the manuals and very technical details, but do make sure you have memorized the procedure for storing and replacing an image file, and made at least one recovery floppy. The software reboots into DOS and runs from there. You do have to be familiar with the basic operation of the software. Repeat the tutorials several times if necessary.

Leave out all the technical and complicated stuff like switches, command line stuff, and it really can be a breeze.. providing your hardware is compatible.

So, if you have XP or Win2K, the hardware question is easily resolved. Just go to START, ALL PROGRAMS, ACCESSORIES, SYSTEM TOOLS, SYSTEM INFORMATION, COMPONENTS, CD-ROM with your mouse pointer and the info comes up. All other pertinent system information can be found there too.

(I presume you know this menu "SYSTEM TOOLS" as you do periodically defragment your hard drives?. Isn't is a bummer that you cannot schedule defragmentation with MS software as is?)

Take note of your CD burner in particular. I have a _NEC NR 7700A. Then go to this link and read it all carefully...

service1.symantec.com

The skill in being a happy (imho) “inexperienced user” with functioning PC in “Servant Mode” instead of “Total Bastard Master Mode” is that you take risks with your knowledge base, and expect to screw up… fear the dire cost of any blunder, and yet get away with it all the time extracting big chunks of new knowledge with each step. The final cost in mashing the wrong button occasionally in error being small considered with the gains made over time in taking risks. For example, I did get several warnings that my USB set up was not OK before I did the image save, and I ignored them. I decided the warning was not a critical issue, I have several USB devices disabled when I use the Win XP OS, and knew about the problems on another device. The image file did restore correctly when required.

OK, now a few words on previous versions of Ghost, and earlier versions of Microsoft Windows. Just what I read, not what I know for sure. Image files of Windows 98 and earlier are easy to make, providing the minimum requirements are made for the version of Ghost. Although these earlier versions of Ghost are no longer supported, they are easy to get hold of. For example my Mother Board software has a copy. It has instructions of how to image file a Win 98 version of software in about 5 minutes, where your whole PC is backed up onto CD ROMS, everything as I recently was able to do on my system. See “software bundle” here..

active-hardware.com

The problem for me occurred when trying to copy Win 2k to a CD ROM. Norton 2001 was an abject failure, although I think I could probably do it now. Symantec is a highly professional and polished outfit generally. There downloading and updating system is an example of what I mean. However there is something very “Heath Robinson” btinternet.com about the special CD/DVD DOS start up disc. Fortunately you probably don’t need it on the 2003 version as normal CDROM drivers are used in the “Standard Ghost Boot Disc”.

In fact, the Norton 2003 CD/DVD DOS start up disc still does not work on my system, fortunately it’s not needed, but I know how to copy the appropriate DOS driver and twiddle with the Config.sys and Autoexec.bat files to get it to work if I ever need to use the discs on a different CDROM manufacturer.

Reading this thread back a bit I have found several causes for the recent flurry of my PC investigations. Everything has always sort of worked OK apart from some games. My business software, even if I open up a dozen or so windows, uses just a few percent of the microprocessor power. The games use 100% flat out and sometimes they lock up. A year or two ago it was infrequently, but recently it has been almost immediately. Things definitely went down hill big time around this Microsoft XP patch

Message 18979880

Now, incidently, I don’t wish to criticize.. especially while cruel and spiteful attacks (just joking -g-) are made on the cows good name (while he absent) , nor comment on the low quality of the jokes denigrating cows in general, but I feel confident a system administrator would wrap the cow on the hoof for making such a remark. I expect all subsequent versions of Windows XP upgrades are made and extensively tested with this patch in place, and woe betide anyone who is not towing the line. If your PC explodes and kills you because you took this patch out, Bill Gates cannot be made responsible. He is only a man, not a god, if you wish to stay on board the Windows XP train, you have to be a responsible world citizen and do exactly as he says, otherwise you are very much on your own. <ggg>

OK back to the case of the PC that didn’t reliably play games at 100% of processor power. I decided that dust must be the cause. Don’t ask me why, it was divine inspiration I think. The PC health monitor had the processor temperature at an indicated 125 deg. F. I took the side panel off, made sure the chassis was still earthed, and took off the processor heat sink fan. The heat sink was stuffed solid with 2 years plus of dust. I carefully vacuumed this out (the heat sink is well earthed, low static risk) and also vacuumed out other easily accessed lumps of dust on the cards. I kept well clear from touching any components because of the static discharge risk, remembering static can jump a good distance too.

Result on re assembly. PC processor ran 25 deg cooler and most game problems disappeared. I fitted a chassis fan and things got even better. There was only a processor and power supply fans previously installed. By a process of logical elimination and substitution I found closing down the various start up programs, importantly the Disc Detector for some reason, got rid of the last few percent of problems. I keep a hand written log of all changes to my PC environment, and becoming more like a system administrator every day. Well, apart from checking dumpsters for hardware upgrades, or am I wrong on that point too these days? –g-

pb.