To: Sultan who wrote (35644 ) 8/12/2003 11:41:07 AM From: mr.mark Respond to of 110652 "Do you mean Auto LiveUpdate when you say LiveUpdate ?.." no i mean LiveUpdate. a user can choose to use LU in the manual mode or the auto mode "Reason I ask is when I saw the virus story yesterday, I went to my Norton Systemworks to check and since I have Auto Update on, I assumed definitions will be uptodate.. But it was few days old.." exactly"So I clicked on LiveUpdate and it basically went through the process of asking and downloading whole bunch of things including uptodate virus definitions.." what you did was initiate a manual retrieval of the definitions using LU "So it seems, Auto LiveUpdate is periodic but if you go and force it to do LiveUpdate it will update the definitions.." i don't know about the frequency of checking that a user can set for LU to auto-update. i don't have auto-update selected and never have. but as i have attempted to explain, frequency of checking means nothing it you are not using IU. as for "forcing it" (manual method), LU will only download the weekly defs, unless a special circumstance (like yesterday) causes symantec to release new definitions and disseminate them across both platforms, IU and LU. if there had been no special release yesterday (8/11), manually running LU would have gotten you defs from wednesday 8/6 only, and would (mistakenly) tell you in the process that you were current. to reiterate, LU defs are out of date every day except Wednesday ( #reply-19200776 ), no matter whether you have auto-update scheduled or you use manual method. [btw, some readers not real familiar with NAV may confuse automatic update with auto-protect. auto protect should always be enabled and is the memory resident part of NAV, the part that runs in the background to catch anything if it is released at any time. automatic update is a method whereby virus definitions are downloaded from the net, if the user elects not to manually update.] hth