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To: Lizzie Tudor who wrote (159340)	9/20/2003 2:00:14 PM
From: Oeconomicus	Read Replies (2) \| Respond to of 164687

Gartner made a business out of extravagant predictions. The bold claims are frequently not supported by the very articles they headline, as in this case. The next three paragraphs (after the "1 in 10" and "1 in 20" lines) tell a different story: "To many CIOs and business executives, the decision to outsource activities offshore is fiscally sound - the cost, quality, value and process advantages are well-proven," said Diane Morello, vice president and research director at Gartner. "At a time when IS organizations are struggling with poor credibility and IT is being scrutinized, offshore outsourcing is becoming a tool for improving service delivery and a source of highly qualified talent in greater numbers." However, Gartner analysts said that CIOs and other business executives must not trivialize the impact of offshore outsourcing on their business strategies, their organization or their employees. Three areas of concern are loss of future talent, loss of intellectual assets and loss of organizational performance. During the offshore transition, the degree of uncertainty is so high that it can severely disrupt organizational performance. CIOs and other business executives should hold themselves accountable for sustaining and improving organizational performance levels during the transition. Doesn't sound quite as certain as the headline implies, does it? But just for grins and the sake of argument, let's assume that it IS a real and major problem. What do you want Bush and Congress to do about it? But try to enjoy the weekend first.