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Politics : Politics for Pros- moderated -- Ignore unavailable to you. Want to Upgrade?

To: LindyBill who wrote (130921)	8/9/2005 2:31:20 PM
From: D. Long	Read Replies (1) \| Respond to of 793725

I do know that your distance from the sub station makes a big difference in your speed with DSL DSL is very flaky. It's because of legacy POTS lines - old lines, different gage lines, bridges and taps on the lines, length of the loop, etc etc etc. It's a nightmare trying to get customers hooked up. I left my job to go to UUNET because I was tired of being screamed at by irate customers, waiting 2 months for a hookup. My assistant sup and I started out taking turns taking the sup calls from the techs, then we started hiding to avoid the calls. :) I had daily migraines. Derek

To: LindyBill who wrote (130921)	8/9/2005 9:17:27 PM
From: JohnM	Read Replies (1) \| Respond to of 793725

lindybill@happywithcable.com I've stayed out of these conversations because I don't have much of anything different to offer. However, I have DSL, have had it since it's earliest days. From Verizon. At first, it was flakky with bad customer service; just the only game in time. In recent years, perhaps the last two, it's become extraordinarily reliable and customer service is about as good as it gets. They keep upping the speeds without increasing my price ($30 a month for the connection and $10 for the ISP). And I'm told it's a dedicated line so that I don't have the cable problem of slow speeds in times of heavy demand. As for broadband, the biggest difference for me was not the speed but the always-on capability. The internet becomes a part of one's computer, not something you have to phone up, worry about connection times, etc. Then couple that with a wireless router and a laptop to wander around the house. Good heavens.