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To: haqihana who wrote (131109)8/10/2005 1:19:00 AM
From: kumar  Read Replies (1) | Respond to of 793637
 
haqi, in such a situation, you keep a log of downtime and service calls and response times, pro-rate the downtime and the associated cost, and insist that the cable company take it off your bill. I have done it in the past with Comcast in Pottstown, PA.