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Strategies & Market Trends : ahhaha's ahs -- Ignore unavailable to you. Want to Upgrade?

To: ahhaha who wrote (8110)	4/19/2006 7:45:32 PM
From: frankw1900	Read Replies (1) \| Respond to of 24758

What is this? An upsell? A barbarism, but a succinct one. "upsell verb. To attempt to persuade a customer to purchase a more expensive item." See google.com I was in SBUX yesterday. No one in there was talking to anyone else. Most of them were at their notebooks, and the jerk was jerking off. No added value in any of it. That's going to be/is their problem - quality control. They're expanding like crazy. No problem with the coffee and merchandise. The problem is getting good help. You have no clue about what makes SBUX successful. SBUX is the superior replacement for the old coffee shop where you rented a seat so you could gas and read the paper. If you're going to sell a commodity at a premium price and SBUX does sell their coffee and seat at a premium, then you have to lay on the entertainment and luxury values one way or another. What competition? Pete's? Caffino? SBUX has lots of imitators - good ones - even in Seattle. It buys out its really good imitators. When I ran my own service business that's exactly what I wanted - But didn't get Yes, I did get them, (mostly, about 10% were bad hires and they didn't last long). I recruited them from bad jobs to do a better job at slightly better pay, better conditions, with better customers, and I trained them myself. You must live in Cananda where the jerks only last long enough to collect some government payoff. I live in Western Canada and my ex-employees are all working and doing well. The drone population where I live is probably less per capita than in SF. If a prospective employee can't properly assess the components of the pay package, then they are not likely to stay at the job long, because they aren't sincerely intending to stay. SBUX store jobs are entry level. Why on earth would an ambitious person stay at that for long? Either they move on in the company or move out. And because they are entry level jobs an awful lot of folk hired haven't a clue about the nature of their benefits or even the nature of the workplace - they learn them on the job. It's not ideal but that's how it is for a lot of people. Most of the ones who turn out to be really good move on, as they should. And so SBUX has to keep looking for new, better than mediocre employees. The idea is to get the employees that will do you the most good. The only way to do that is to make them owners That's the best way. It saves you from bullshit "mission statements" which nobody believes and all the rest of that hypocritical stuff that's in vogue. What you say about human resources departments is true. They don't know the business. Hell, in the industry I'm in right now at least half the management doesn't know the real nature of their business. You have to go to Mexico for that. The white man lives off the government. Right now in these parts employers would be happy to see Martians and not just for scut work. Every white and red man and kid who is employable is working and not for the government. Employers are recruiting pensioners! Still trying to beat that dead horse? Dammit! It's not a dead horse! Those folk who're slightly better than a bit-better-than-mediocre keep moving on. SBUX is on a hiring treadmill which would be much worse if it didn't have its benefit programs and encourage employee shareholding. Are you saying that if an employer offers an employee compensation in any form other than direct money payment, then that employer is socialist? I don't know what you're talking about. We started out talking about SBUX spending more for its health program than for coffee. You said this was an indication American corporations are socialist. I expressd some doubt about the truthfulness of this as a statement about SBUX. They're shooting for 30000 stores worldwide and haven't finished expanding in the US. They have to retain as many decent employees as possible.