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Technology Stocks : Apple Inc. -- Ignore unavailable to you. Want to Upgrade?


To: Wyätt Gwyön who wrote (69401)9/29/2007 12:30:21 PM
From: Lizzie Tudor  Read Replies (1) | Respond to of 213182
 
a brand that is actually reliable like Lenovo.

OMG I can't let this go. I use a lenovo because it is the standard of one of the companies I work with. Here are the issues I have had in the last 6 mos, for a new computer Nov 06 (T43):

- the plug in the back came loose, no way to charge the laptop without this plug, needed replace
- keyboard FLOATING BAD KEYS problem, this is where some keys like "r" don't respond to typing unless you hit really hard, apparently a board attached to keyboard has a tendency to warp and causes this known problem- there is NO FIX for this
- sometimes unable to turn off. You press the off and it powers down but doesn't go completely off. In order to actually turn off you need to unplug and remove the battery- a known problem with many Lenovo models
- wireless dropping every hour, some hardware problem since other brand PCs not doing this in same building
- hard drive spinning making whining noise probably going bad
- dead pixels all over the display
- mouse pad near keyboard is going bad - when you place your palm on the keyboard to the right of the pad, the laptop thinks you are pressing on the mousepad and moves the mouse - obviously the sensory spans the entire lower portion of the unit

thats all I can think of at this moment but this system overall has been a POS since I got it and when I call my company's IT phone the techs immediately say "yeah lenovo is not reliable, thinkpad was ok when it was IBM but these are sh!t" which makes sense because all laptops are produced at the same CMs.

I can assure you apple is not worse quality than anybody else, they are all pretty bad and thats why Apple's customer satisfaction ratings are high



To: Wyätt Gwyön who wrote (69401)9/29/2007 8:26:47 PM
From: Zen Dollar Round  Read Replies (1) | Respond to of 213182
 
Apple's target market is rich people who drive Mercedes S550 and don't mind buying a new PC every year or two. they care more about the brand and the experience than how much time the product is in the shop.

Hardly. Apple doesn't sell well over a million computers per quarter by catering only to the rich. They have to market to everyone, and their increasing market share is a testament to the fact that at least OS X is turning more people on than ever.

if instead you drive Toyota Camry and have the unreasonable expectation that your products should not break, you might look to a brand that is actually reliable like Lenovo.

I understand your frustration with the Consumer Reports info you posted about Apple's hardware reliability vs. the competitors. That was certainly shocking news to me. I will hold out hope it's a wakeup call to Mr. Jobs & Company. The last thing Apple needs is to get the reputation Dell and Gateway have for using dirt cheap components to maximize profit at the expense of reliability.



To: Wyätt Gwyön who wrote (69401)9/29/2007 9:14:55 PM
From: HerbVic  Respond to of 213182
 
Apple's target market is rich people who drive Mercedes S550 and don't mind buying a new PC every year or two. they care more about the brand and the experience than how much time the product is in the shop. if instead you drive Toyota Camry and have the unreasonable expectation that your products should not break, you might look to a brand that is actually reliable like Lenovo.

Hey, hey, HEY!

I like Toyota Camry, and I don't think it's unreasonable to expect them not to break.

Why you're just a brand bigot! ;^)

But seriously, any factory defects are bad news for the people who spend for the product and for the company that makes the product. I believe that laptop defects are up from previous years, but mostly due to other statistical reports prior to this one. I really don't put much stock in Consumer Reports, even when they are right. The reports they do are slanted by personal opinion regardless of their professions to the contrary. That some people believe their claims of unbiased reporting means that those people often accept suspicious findings without questioning the methodology or examining the story behind the story.

Exporting contract manufacturing is today a common practice among brand name electronics makers. Failure rates have followed that trend within all the brand names.