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Non-Tech : WANTED Charles Schwab customers. -- Ignore unavailable to you. Want to Upgrade?

To: Joe Stocks who wrote (22)	10/29/1997 10:38:00 PM
From: Roger Schelling	Read Replies (1) \| Respond to of 69

Joe.....I Agree......The local Schwab office was able to execute everything Tuesday AM with the normal confirming times for a volitile market........Phone lines were jammed.....but not by Schwab.....and also they did better than most IMHO Roger

To: Joe Stocks who wrote (22)	10/30/1997 9:21:00 PM
From: Michael C. Woodward	Respond to of 69

This is a serious issue that Charles Schwab and other on-line discount trading firms have to address. I don't know how you fared on Monday and Tuesday, but I lost my entire gain from September, which was an excellent month. I spent three hours trying to log on E-Schawb while I was calling them on the telephone. These discount houses are going to force many investors back to the high fee companies. At least an investor will then be able to place an order at a critical time.