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Non-Tech : Any info about Iomega (IOM)? -- Ignore unavailable to you. Want to Upgrade?


To: Cogito who wrote (33966)10/29/1997 1:05:00 PM
From: Triluminary  Read Replies (3) | Respond to of 58324
 
Allen,

*Off thread* (E*Tarde My $0.02 cents)

More likely than not the problem lies with the very foundation of how E*Tarde works and not with the networks. I have never had an account with them and here is why.

When E*Tarde first made its debut I began looking into them as a possible online broker. I began to question them about how their service worked. Did they have a computer matching up the orders or did they just email the online inputs to their brokers who in turn made the orders or was it something else? No one at E*Tarde could answer my question. It was a *very* basic question. E*Tarde could not answer it. So I figured if their reps didn't know how their system worked who did?

A few months after that I saw a post on the IOMG thread and decided to give them one more chance. That's when I stumbled across something on one of E*Tarde's demo pages (it has since been removed) and posted this...

techstocks.com

I've heard that since then they've made improvements, but I've given them all the chances they will get. E*Tarde will never get my business.

Regards,

mark_b



To: Cogito who wrote (33966)10/29/1997 2:01:00 PM
From: Spank  Read Replies (1) | Respond to of 58324
 
**OT Allen, I think what was most upsetting about the E*Trade stuff
was that they LIED about what the problems were. Tell me,
who is responsible for a customer being told that they don't
have the proper access and that they should start an account
to get such access when the real problem is that the system
couldn't handle the load.

Oh yeah, and who says that you are the one to say that Francis
doesn't know anything about networking? E*Trade should own up
to having a system that can't handle high loads, warn everyone
well ahead of time, and be honest about the problems.

To paraphrase: since you don't know the first thing about
good customer relations, perhaps you should refrain from flaming
Francis.

Oh yeah #2, why lie and apologize when you are obviously not sorry?

You hit one of my buttons.

*pat*pat*
-Spank