Silicon Investor (SI) -- The First Internet Community

STOCKTALK

We've detected that you're using an ad content blocking browser plug-in or feature. Ads provide a critical source of revenue to the continued operation of Silicon Investor. We ask that you disable ad blocking while on Silicon Investor in the best interests of our community. If you are not using an ad blocker but are still receiving this message, make sure your browser's tracking protection is set to the 'standard' level.

Pastimes : ETRADE Sucks! -- Ignore unavailable to you. Want to Upgrade?

To: Andrew Hunter who wrote (765)	11/3/1997 4:18:00 PM
From: DD™	Read Replies (3) \| Respond to of 3262

Letter to ETrash... ETrade: Today was tha last straw. I was locked out of my system for most of the day, only to get back on just after the close of the market. What are you trying to do, mock your customers by denying them access until just after the market closes? This is pathetic, reprehensible, and completely unacceptalbe. I will be closing my account, and am transferring my assets to Datek. I could not trade last Monday during the selloff, nor could I trade today during the market rally. You have just lost a good customer. I can no longer absorb the kind of losses that are directly attributable to your incompetence. You will be reported to the SEC, the Better Business Bureau, and any other advocacy group that I can contact. You cannot be allowed to perpetrate the lies and lack of customer service without being held accountable for your actions. Your service has not improved, but has steadily deteriorated. There is absolutely no excuse for your complete lack of attention to your customers. DD