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Technology Stocks : America On-Line: will it survive ...? -- Ignore unavailable to you. Want to Upgrade?

To: Steve Robinett who wrote (6041)	11/18/1997 4:34:00 PM
From: PAL	Respond to of 13594

This is the third time 3 three weeks that AOL has problem with the e-mail: Oct 29, Nov 3 and Nov 18. Everytime it says that the problem will be fixed because it has found the source of the problem. I hope that institutional investors use AOL e-mail and find out how bad the service is. Good Luck. PAL

To: Steve Robinett who wrote (6041)	11/18/1997 5:01:00 PM
From: Paul Merriwether	Read Replies (2) \| Respond to of 13594

AOL Is Hit With Another Glitch America Online Inc., Dulles, Va., was hit by another glitch Tuesday morning. A spokesman for the world's largest on-line service -- which said Monday that its membership topped 10 million -- said a problem with an e-mail server that was preventing members from seeing their mail was discovered at about 9 a.m. EST Tuesday. Log-ins of new users were shut down for a little more than an hour while the mail servers were rebooted, after which acceptance of log-ins was slowly ratcheted back up. The spokesman said late Tuesday morning that the e-mail system should be completely back on-line within a few hours.

To: Steve Robinett who wrote (6041)	11/18/1997 5:17:00 PM
From: jack rand	Respond to of 13594

>>How can AOL have an E-mail glitch that blanks out E-mail for 10 >>million people? Don't they have more than one system to handle >>E-mail or is it all done by The-Little-Computer-That-Could >>chugging away? It could be problem with e-mail gateway; but I dunno. That wouldn't explain the log-on freeze, unless done on purpose for some related reason. And AOL has acres of Stratus fault-tolerant minis. The computers keep working, but in the wrong way. Far worse than the mini-outages is the persistent slowness of AOL mail. The mail servers are so clogged that it can take literally hours for receipt or delivery. IOW users can have zero confidence of a reasonable 'window'.