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To: Robert E. Bruss who wrote (4957)12/5/1997 8:30:00 AM
From: Mario Houben  Respond to of 7685
 
TO ALL, GOOD NEWS!!!

SyQuest's 1.5 GB Cartridge Hard Drive Named 'Best Product of the Year'
by PC Magazine

SyJet Beats Out All Other Storage Products, Is Deemed 'Best of Class'

FREMONT, Calif.--(BUSINESS WIRE)--Dec. 5, 1997--After evaluating the finest achievements in personal computing over
the last 12 months, PC Magazine named SyQuest's SyJet as the best storage product of the year in the publication's ''Best of
1997'' competition.

PC Magazine selected SyJet over all other storage products, citing its optimization for multimedia applications and fast hard
drive performance. SyQuest Technology, Inc. (NASDAQ:SYQT - news) is the inventor of high-performance removable
cartridge technology.

According to PC Magazine, the products under consideration represent the finest new offerings in an exciting and productive
year in personal computing.

''Because of the nonstop lab testing we do every day of the year, PC Magazine has the unique ability to look back with a
critical eye at literally thousands of hardware, software and networking products that came to market,'' said Jake Kirchner,
editor, PC Magazine.

With a circulation of 1.1 million, PC Magazine is considered by many computer users to be one of the most comprehensive
sources of information for PC products currently available. The magazine's annual contest identifies only the handful of
products that deserve to be honored as best of class.

In addition to earning several other industry awards during the past year, SyJet was also recognized as a PC Magazine's
''Editor's Choice'' in May, 1997.

''As more and more removable storage products enter the market, consumers rely on the expert advice of publications like
PC Magazine in making their selections,'' Gary Marks, executive vice president, marketing, SyQuest Technology, said. ''SyJet
has had a fantastic year, and we plan to continue developing and marketing award-winning products in 1998.''

Based in Fremont, Calif., SyQuest Technology, Inc. has shipped more than 16 million cartridges that people use to expand
their ideas and creations. SyQuest (SYQT) is publicly traded on NASDAQ's National Market System. Visit the company's
Web site at syquest.com

This news release contains forward-looking statements that involve risks and uncertainties, including competition in the
marketplace for the company's products, and other risks detailed from time to time in the SEC reports filed by SyQuest
including its most recent reports on Forms 8K, 10K and 10Q.

SyQuest is a registered trademark and the SyQuest logo and SyJet are trademarks of SyQuest Technology, Inc. All other
brands or trade names are the property of their respective companies.



To: Robert E. Bruss who wrote (4957)12/5/1997 9:47:00 AM
From: Cogito  Read Replies (4) | Respond to of 7685
 
Robert -

Re: Iomega tech support policies

Your post lists 3 sources of online help, an automated fax line, and phone support with is available 15 hours a day during the week, and 6 hours on Saturday. As an Iomega customer I don't have a problem with that.

Yes, it is true that they charge $15.00 for phone support incidents which are not related to an Iomega product fault. I think that's a reasonable price for good help, and it really encourages people to 1) read the manual, and 2) use the online sources for help.

- Allen