To: kemble s. matter who wrote (25248 ) 12/15/1997 8:22:00 PM From: Maverick Read Replies (1) | Respond to of 176387
Has Dell Lost Its Pricing Edge? (12/13/97; 12:23 p.m. EST) By Craig Zarley and Christina Torode, Computer Reseller News The party is over. The price delta between the channel's offerings and Dell's has all but vanished, blunting the direct vendor's momentum in commercial accounts. The startling turnaround has long been predicted, but it comes much sooner than expected. Channel executives expected the momentum shift to take hold by midyear 1998. But a "win at all costs" attitude by indirect vendors Compaq, IBM, and Hewlett-Packard, coupled with cost savings realized from channel assembly and build-to-order strategies, has pushed the timetable ahead. As a result of the pricing parity, the channel and its vendor partners have outdueled Dell in recent weeks to win several major bids including Compaq's wins at General Motors, Procter & Gamble Co., Halliburton Co., and Georgia Pacific, said channel and vendor sources. IBM, for its part, beat Dell at Major League Baseball, among other accounts. And HP, in Palo Alto, Calif., just unseated Dell as the desktop standard at Delta Air Lines, channel sources said. "HP's, IBM's, and Compaq's prices are either right on top or 5 percent below Dell's. All the vendors are becoming very aggressive, and they are winning business back from Dell," said Mark Bradley, vice president of hardware strategy at MicroAge, in Tempe, Ariz. John McKenna, president and chief executive of Entex Information Services, in Rye Brook, N.Y., said, "Our vendors are responding with competitive pricing that takes the advantage away from Dell. ... [Pricing] has been the momentum for Dell." An internal Compaq analysis of how 14 models of its Deskpro 2000, 4000, and 6000 systems stacked up against comparable Dell systems showed street prices for Compaq as of last week averaged 1 percent less than Dell's. But Dell chairman and CEO Michael Dell challenged the pricing analysis. "I would challenge the question. It sort of assumes the price delta [against Dell] has been trimmed, and I'm not convinced it has," Dell said.