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To: kemble s. matter who wrote (25248)12/15/1997 8:22:00 PM
From: Maverick  Read Replies (1) | Respond to of 176387
 
Has Dell Lost Its Pricing Edge?
(12/13/97; 12:23 p.m. EST)
By Craig Zarley and Christina Torode, Computer Reseller News

The party is over. The price delta between the channel's offerings
and Dell's has all but vanished, blunting the direct vendor's
momentum in commercial accounts.

The startling turnaround has long been predicted, but it comes
much sooner than expected. Channel executives expected the
momentum shift to take hold by midyear 1998. But a "win at all
costs" attitude by indirect vendors Compaq, IBM, and
Hewlett-Packard, coupled with cost savings realized from
channel assembly and build-to-order strategies, has pushed the
timetable ahead.

As a result of the pricing parity, the channel and its vendor
partners have outdueled Dell in recent weeks to win several
major bids including Compaq's wins at General Motors, Procter
& Gamble Co., Halliburton Co., and Georgia Pacific, said channel
and vendor sources. IBM, for its part, beat Dell at Major League
Baseball, among other accounts. And HP, in Palo Alto, Calif., just
unseated Dell as the desktop standard at Delta Air Lines,
channel sources said.

"HP's, IBM's, and Compaq's prices are either right on top or 5
percent below Dell's. All the vendors are becoming very
aggressive, and they are winning business back from Dell," said
Mark Bradley, vice president of hardware strategy at MicroAge,
in Tempe, Ariz.

John McKenna, president and chief executive of Entex
Information Services, in Rye Brook, N.Y., said, "Our vendors are
responding with competitive pricing that takes the advantage
away from Dell. ... [Pricing] has been the momentum for Dell."

An internal Compaq analysis of how 14 models of its Deskpro
2000, 4000, and 6000 systems stacked up against comparable
Dell systems showed street prices for Compaq as of last week
averaged 1 percent less than Dell's.

But Dell chairman and CEO Michael Dell challenged the pricing
analysis. "I would challenge the question. It sort of assumes the
price delta [against Dell] has been trimmed, and I'm not
convinced it has," Dell said.



To: kemble s. matter who wrote (25248)12/15/1997 8:23:00 PM
From: Maverick  Read Replies (3) | Respond to of 176387
 
However, Compaq stood by its numbers. "This is not with just
one isolated SKU, but basically across the entire [desktop]
product line where we have been able to eliminate what was once
the sacred cow of the direct channel -- that they were at more
competitive prices than the indirect channel," said Michael
Takemura, Compaq's product manager, North American desktop
marketing.

All vendors, including Dell, said street prices from the indirect
vendors and list prices from direct vendors are not the same as
those quoted in competitive bid situations. Nevertheless, Dell
and other direct vendors have used those published numbers to
shore up the perception that their prices were lower, according to
channel and vendor executives.

Because of the special bidding practices for large-account deals,
Jacques Clay, vice president and general manager of HP's
Extended Desktop Business Unit, Personal Systems Group, said
HP never has been at a pricing disadvantage against Dell in big
deals. But street pricing is now in parity with Dell and shows
that any cost efficiencies gained from supply chain re-engineering
both from HP and the channel are being applied to lower prices,
he said.

And IBM said savings realized from its new Advanced
Fulfillment Initiative, with its emphasis on channel assembly, is
the reason for its more aggressive pricing.