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To: StockMan who wrote (3210)	12/16/1997 10:41:00 PM
From: Eugene	Read Replies (1) \| Respond to of 6980

Stockman, Statistics on the use of interface styles? No, this is based on what we hear from customers and from competitors' customers; and from our own sales engineers. Generally, people like GUIs (coupled with installation wizards) because they generally have a structure which allows someone who vaguely knows what they're doing to have reasonable shot at getting a configuration right - that's to say they can get it working, although it may not be tuned optimally. GUIs go well with low-end products (such as SOHO routers) and less expert users. Expert users don't need the structure that GUIs generally give; they know which parameters they want to tweak, and like command lines because they can go right there. If the expert user is installing, say, a frame relay access router at his umpteenth branch office this week, he may well prefer to run a prepared command line script to get it done in a couple of minutes. So far the only Java based configuration program I've seen, Ascend's configurator for the Pipeline SOHO router, looked pretty much like a standard Windows app. Hence my cynicism about press releases touting Java capabilities. eu.