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Non-Tech : Datek Brokerage $9.95 a trade -- Ignore unavailable to you. Want to Upgrade?

To: rci who wrote (6358)	1/6/1998 8:56:00 AM
From: Fridrik Skulason	Read Replies (5) \| Respond to of 16892

It's been two months now....and I still have not been able to get an account with Datek. At the time of the "mini-crash" two months ago, my online broker let me down rather badly - I was unable to make any trades at all. I was annoyed, and decided to look around and see if I could find something else that better served my needs. I took a look at Datek, after seeing the good publicity it got at that time, and found several features that were very much to my liking - the unlimited real-time quotes and the fast net connection were at the top of the list. There was quite a lot that my current online broker offered, but Datek didn't, like checking, credit cards and option trading - all of it irrelevant to me, as I do not use any of it. So, I decided that opening an account at Dated would probably be a good idea. In early November I filled out the online form. Nothing happened - no E-mail, and no forms in the mail. Later in November I tried filling it out again. Nothing happened. I E-mailed Datek's "support" address. Nothing happened. I E-mailed them again. Finally, a sign of life - but unfortunately I was just told that they had no record of my application, and I should either try again or E-mail them the details. I did both. Nothing happened, and this was in mid-December. I will be making one more try to get an account, but if that fails too, I have to draw the conclusion that there is either something seriously wrong at Datek, or that they just don't want my account, and that I should be going elsewhere.