To: Joon Song who wrote (43844 ) 1/18/1998 4:20:00 PM From: Cameron Dorey Read Replies (3) | Respond to of 58324
Just a WAG on the Zip internal drive [alleged] shortages noted in this thread: Might it be that the shortages are not due to Iomega? Several folks have noted that there are no internal Zips at Best Buy, Circuit City, Fry's, etc., and I have seen the same. Further, the salespeople tell me "We've not been able to get them in for months," "They've been discontinued," and other similar tales of woe. However, when I talk to any one of the several small computer shops around, they either have one there I can purchase or can call the wholesaler and get one within a matter of days. This happened most recently last month when I needed an internal Zip for my home machine (actually, I got it through mail order because I saw the post on this thread with the ridiculuosly low price). Perhaps BB, CC, F, the other big chains, have decided not to carry the internals because it is not worth the trouble to them to provide minimal tech support to the largely neophyte customer base for the profit involved in the transaction. They sell CD-ROM's, modem cards, video cards, etc., but I would bet the profit:tech-support ratio is much higher in these cases. The small computer stores, on the other hand, probably know their clientele much more personally so that they can know whether to suggest that they install a drive for a customer or provide phone support when something goes wrong in a do-it-yourself install. You computer professionals out there, any thoughts? Cameron !!!WARNING, ENDING JOKE LONGER THAN THE ENTIRE MESSAGE!!! "--------------------------------------------------------------------- Computer Problem Report Form 1. Describe your problem: ________________________________________________________________ ________________________________________________________________ 2. Now, describe the problem accurately: ________________________________________________________________ ________________________________________________________________ 3. Speculate wildly about the cause of the problem: ________________________________________________________________ ________________________________________________________________ 4. Problem Severity: A. Minor__ B. Minor__ C. Minor__ D. Trivial__ 5. Nature of the problem: A. Locked Up__ B. Frozen__ C. Hung__ D. Strange Smell__ 6. Is your computer plugged in? Yes__ No__ 7. Is it turned on? Yes__ No__ 8. Have you tried to fix it yourself? Yes__ No__ 9. Have you made it worse? Yes__ 10. Have you had "a friend" who "Knows all about computers" try to fix it for you? Yes__ No__ 11. Did they make it even worse? Yes__ 12. Have you read the manual? Yes__ No__ 13. Are you sure you've read the manual? Maybe__ No__ 14. Are you absolutely certain you've read the manual? No__ 15. If you read the manual, do you think you understood it? Yes__ No__ 16. If 'Yes' then explain why you can't fix the problem yourself. __________________________________________________________ __________________________________________________________ 17. What were you doing with your computer at the time the problem occurred? __________________________________________________________ __________________________________________________________ l8. If you answered 'nothing' then explain why you were logged in? __________________________________________________________ __________________________________________________________ l9. Are you sure you aren't imagining the problem? Yes__ No__ 20. Does the clock on your home VCR blink 12:00? Yes__ What's a VCR?__ 21. Do you have a copy of 'PCs for Dummies'? Yes__ No__ 22. Do you have any independent witnesses to the problem? Yes__ No__ 23. Do you have any electronics products that DO work? Yes__ No__ 24. Is there anyone else you could blame this problem on? Yes__ No__ 25. Have you given the machine a good whack on the top? Yes__ No__ 26. Is the machine on fire? Yes__ Not Yet__ 27. Can you do something else instead of bothering me? Yes__ --------------------------------------------------------------------"