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To: Barry A. Watzman who wrote (46539)1/27/1998 5:40:00 PM
From: Paul Engel  Respond to of 186894
 
Barry - Re: "2nd part: AMD won't replace the chip. "

Perhaps your friend should contact AMD's Reliability Engineering department DIRECTLY and explain the situation.

If he cannot get any satisfaction, perhaps he ought to contact Intel's Microprocessor Reliability Engineering department and see if they (Intel) would be interested in analyzing an AMD K6 field failure. This is a long shot, but it may be worth the effort.

Intel may be particulary interested in AMD's process reliability limitations.

Paul



To: Barry A. Watzman who wrote (46539)1/27/1998 5:51:00 PM
From: Jeff Fox  Respond to of 186894
 
Barry, re: K6 - "stone cold dead"

Suggest you have your friend send the dead K6 to Intel for failure analysis. They can determine the cause with certainty.

As for cause, who knows until a skilled technician looks? Most likely cause is oxide failure stress from running at too high a voltage. Then again isn't the too high voltage required to make the K6 work at 200MHz?

Oh well, your fried DID get his 30 days worth. It's what he paid for :)

Jeff



To: Barry A. Watzman who wrote (46539)1/27/1998 5:56:00 PM
From: Diamond Jim  Respond to of 186894
 
RE: AMD won't replace the chip. Warranty is 30 days, period.

Of course not, my goodness, do you want them to lose money on it twice ?<G>

jim



To: Barry A. Watzman who wrote (46539)1/27/1998 6:07:00 PM
From: Tony Viola  Read Replies (2) | Respond to of 186894
 
Barry, re: "Thought: When 70% or so of the chips made are bad (implied by the reported 30%-40% yield),
doesn't it make you wonder HOW good the remaining ones that ship are ????"

Coincidence, but I posted this to the AMD thread a few minutes ago:

Message 3274267

I've often wondered about exactly what you said about the goodness (quality, reliability) of AMD's so-called good K6's. Good reason to stay with Intel, wot?

Tony

p.s. when I've dealt with Intel on server hardware, they've given me FIT rates (failures in 10 to the 9th hours) for every component in the box, and a calculated overall MTBF. A lot of vendors will not even return your call when you ask for reliability numbers.



To: Barry A. Watzman who wrote (46539)1/27/1998 6:32:00 PM
From: Ali Chen  Read Replies (2) | Respond to of 186894
 
<K6 has been working fine, and it failed yesterday.>
What a terrible story ... Did you ask your friend whether
he used a heat sink, or he has no idea about what is it?
BTW, the P-100 has a single voltage supply... You must
learn a little bit about electronics before jumping into
homegrown upgrades.