To: Adelantado who wrote (27828 ) 2/12/1998 12:33:00 AM From: Kashish King Respond to of 33268
A word on the technology. There are essentially three voice/data markets: in-house, off-site and roaming. All of these markets are being serviced by standard modem technology through dial-up Internet or Intranet services along with basic telephone service for voice communications -- or mobile phones for the roaming variety of worker. That's all well and good, but what about the integration of voice and data? There are several established companies providing bridges between the corporate telephone exchange, corporate networks and computers -- remote or otherwise. Where this is deemed a requirement, ISDN appears to be the logical choice given the bandwidth needs of the off-site but anchored workers. Keep in mind, this assumes they can't get the job done through a simple Internet connection to a corporate webserver and that's generally not the case at all. Apparently, RACE would like to get into this area in a sort of delayed response to market demands which are being met by competitors to connect external workers to the corporate PBX and LAN. To the extent that roaming employees need simultaneous PBX and LAN connectivity, products such as BT and those of RACE's competitors (e.g., MCK) do offer a solution, at a price. The problem is, you can fax, e-mail, voice-mail and access your PBX without these expensive, proprietary add-ons. Moreover, the broader industry is now developing standards for integrated voice and data so there's no reason to spend money on a convenience which will be obsolete in less than a year. I'm afraid that's the RACE story and it's a dim one on its way to being extinquished.